Thursday, August 25, 2011
Weasel is still bemoaning his loss...
We somewhat enjoy the fact this loser is still focused on us, as perverted as he is. We don't mind or even care he can't seem to let it go. It means WE WON! And he LOST!
We are proud to have helped protect the public from this shyster.
Remember to do your homework and fully check out any contractor before hiring them.
Wonder what the next pathetic response will be from that loser? Don't care. We won!
Thursday, March 10, 2011
Regarding The Power of the Pen - Just To Be Absolutely Clear…
On the contrary, we hope there are more reputable contractors are in the proverbial pool available to the public.
It can only serve to create competitive pricing and better workmanship. That translates to more satisfied customers and likely repeat business for those reputable contractors. Win-Win don’t you think?
If the knowledge of what to check for before contracting with a business saves some people the aggravation and costs of dealing with a less than reputable or professional contractor, how can that be construed as a negative? Unless you are one of those unscrupulous contractors maybe?
The onus of ethical behavior is upon the business and/or contractor, and if that responsibility is not met, it is not the customers fault. And it should come as no surprise that the word of bad service travels farther and faster than that of good service.
Contractors: Don’t get mad at the consumer if you fail to follow the rules and laws in place, or get caught lying to or cheating a customer. You need to take responsibility.
Expect the customer to tell others what transpired. If you are lucky it will be recognition for a job well done. If you are less than ethical, you deserve what you get when they share the truth publicly.
We are only offering this information to help enlighten the public to protect themselves from the contractors that are out there not being honest, ethical or operating above the laws of the applicable areas they may work in.
Remember, this blog was only started after and because we were taken advantage of by an unscrupulous, dishonest and unethical contractor and the refusal by the parent company to take responsibility when our home was seriously damaged by Re-Bath. If they had acted ethically and made proper restitution, we would not have felt the need to share our experience.
Who Says The Power Of The Pen Is Diminished? Just A Public Service Announcement...
We were confident it was only a matter of time before that operation exhausted the pool of customers available in that area by their practices and would have to change names again.
Yes, prior to ripping off people (like us for example) under the Re-Bath name, it was the Bath Pro name they were doing the same business under. And before that it was another name according the Better Business Bureau records. We noticed the pattern of changing the company name but continuing with the unethical conduct and shoddy workmanship back in 2008 when we contacted the BBB. They had a list of complaints attached to that address.
Now while the domain name of www.REBATHCALIFORNIA.com routes you to the new company, its company name is NOT Re-Bath.
How does that work? Is that being honest or ethical?
Would it be right to use www.toyota.com to route internet traffic to Kia?
The location is listed as the same Signal Hill CA address and says they are now using "Luxsan" products. What is the real honest story?
What about Re-Bath being the absolute best product? Hmmm, hogwash and snake oil you say?
Only putting this out for full disclosure. Really, if this "Luxsan" product has been around for twenty years, and Re-Bath was the best according to this same franchise only three years ago, why the switch? Why now?
And why keep the Re-Bath name for the website? Is that legal? Ethical? Yes we are repeating, but only because it needs to be addressed by any potential customer.
Wonder if the Re-Bath Corporate people are aware of and/or OK with having a tarnished ex-franchise, and now apparently a competitor to them, vying for the same market share and still using the national brand's (copyrighted?, trademarked?) full name as his web address?
Yes, why the misleading web address...?
Are we not allowed to wonder such things?
We can only assume (is it too much to hope?) this outfit has finally wised up and obtained the proper licensing, (althought with the misleading web address it is tough to reconcile...), as was lacking while plying this "trade" when dealing with us. But we would not be surprised in the least if they have continued in the illegal ways that caused us (and that responsible party) so many problems.
If you speak up and go public using legal First Amendment channels when you are wronged and/or cheated by a business, you can make a difference and maybe help others become aware of what is out there.
Share your honest experience, otherwise the assholes of the world may get a pass, or worse, screw someone else, someone you may know and care about.
Granted we did not come out ahead in this ordeal, but maybe we enlightened (alerted?) a few people about our situation and experience and they were able to make an informed decision on their own. If they chose to steer clear from the nightmare of dealing with a less than ethical contractor, they are better for it.
As we have been saying, do your homework. This includes checking about how long a company has been doing business by the name they are using NOW.
Just because they say they have been doing such and such for 15 odd years, check and see how long they have been doing it under the current name.
After all, who thinks the sales pitch from for example, the newly formed Luxury Bath of California, is going to include the information of only being in business for a short time?
No, it is likely the pitch will include all the "many years of experience" accrued as other companies. (That is not a lie is it? What is a lie of omission? Not claiming this is a case of that!)
But certainly polished up a bit, you know, without the baggage of Re-Bath problems (like dissatisfied customers that feel like they were rip-off royally by this company under a different name…) no doubt. At least that is what we would presume is what will happen...
And to be fair, we did predict the name change quite a while ago… But of course, it is only supposition on our part, we are not saying this has happened yet.
Also whenever you are going to hire a contractor, check the names on the licenses! And check if they are they current. Often, some contractors forget to change the names on those licenses, it was one of the tools we used to track down our problem contractor's past daliances. If there was a recent name change, especially away from a more recognizable brand, it might be considered as a red flag. Dig a little deeper... Ask "why"? Then try to verify the answer you get.
We used to take people as being inherently honest. After this nightmare with Re-Bath, we don't.
Honest people should not be offended when you ask for references and to back up what they say.
Although in this case, due to our dealings with the whole lot of Re-Bath agents we did, we can understand how it could be a plausible excuse that a franchise owner would want to distance themselves from the corporate name branding.
But in our perspective, that is NOT the case here.
It appears that the Re-Bath of California franchise was terminated from the Re-Bath family by Re-Bath corporate. Maybe someone should ask “why?” before contracting with whatever company dujour is occupying the Signal Hill shop and doing essentially the same work?
Maybe it was those graphic threats sent about offering to do violent bodily harm to Re-Bath executives...? Maybe it was something else? Inquiring minds should want to know...
Why are we discussing this? To offer to and allow the public to have more information than what may be available at face value so they will be able make an informed decision if they choose to. More information makes the process easier and safer for the consumer. And if the contractor is operating ethically and honestly, they should have nothing to hide, don'tcha think?
Do your homework folks, background checks are easier than ever and sadly more important than ever too.
Wednesday, March 9, 2011
But Wait, There’s More! Very Bizarre Part 3
"The whiny whimper of a cheater who has been taught a lesson.."
Why do we think it was him?
Because, this post was never published publicly in our blog.
We moderated it and refused to publish it since there were some other disturbing comments along with it.
So it is not only unlikely, it is impossible to be a coincidence for him to have just pulled it from the air.
What does it mean? Has anyone heard of that phase before, (or since)?
What is more important is how it ties this individual to the comments and threats he was “stalking us” with and also posting in a clone blog meant to be mistaken for this (our)blog to embarrass us, or worse.
The strikingly similar quote in his bogus clone blog he posted on 4-7-2010, an entire year and a half later:
The whinney whimper of a cheaper being taught a lesson"
Note that his spelling and writing skills as a whole are weak and in the same vein as this minor deviation in the spelling of “cheaper”.
We assume he meant “cheater” like the first time he used it, but that is just a logical guess.
Sure is damning evidence it was done by the same person is it not?
Who else could have done it? No one!
The same person clearly authored both posts.
In the Profile section in the fake clone blog we contend he created to libel us, Randy Summy had created this fictional and twisted background; we assume he based the sick stuff on his own personal preferences, pure assumtion, we do not know him personally.
But the fact remains that this included our actual personal information (which we deleted here), something never made public and only he (and his accomplice(s)) knew.
Cleary, this evidence busts him as the one doing this dreadful stuff simply (we assume) as retaliation for us not allowing him to get away with ripping us off. Shows us how much of a vindictive son-of-a-bitch he truly is, you can make your own decision...
Here is the entire fabricated profile we contend Randy Summy posted using our name and location to try to defame and damage us. This was retrieved from the now defunct blog site he (and/or fatbutterfly2) created at(http://rebathsucks.blogspot.com/) on 5-7-10 :
"About Me
######### (Actual name deleted for privacy and safety.)
View my complete profile ######### (Actual name deleted for privacy and safety.)
Gender: Male
Location: ############### (Actual location deleted for privacy and safety.)
State:## (Actual location deleted for privacy and safety.)
Interests:
Special
Favorite Music:
The whinney whimper of a cheaper being taught a lesson
Favorite Book:s
Any book on bondage.
My Blogs Team Members:
Rebath Sucks
User Stats
On Blogger Since September 2008
Profile Views (approximate) 86"
Again, no one knew Helpful Hal’s real name except Mr. Summy and his partners in crime.
Therefore who could have done this except him or someone with his help, you know, like fatbutterfly2…?
There you have it. More reasons to not deal with the aforementioned company or its representatives.
Please, we implore you, take the extra time to learn about the potential contractors you consider hiring. A little research before can save you a major nightmare later. Also remember, good BBB rating means nothing! Dig deeper for your own benefit.
Tuesday, March 8, 2011
Very Bizarre Part 2
We commented about the first one posted and never followed up.
Why is it still important or even relavent?
Because this person went out of his way to maliciously cause us harm when he was not able to manipulate us and we think it is only fair to let the public know the whole truth of the matter, what they may expect should they choose to do business with him or one of his companies. We apologize for the delay.
(Had it not been for "Anonymous" posting that "homosexual bashing" comment, we probably have not have finished the response), but we digress...
The second malicious and phony "clone blog" post was posted at www.rebathsucks.blogspot.com on 4-6-10 and was a plagiarized copy of a blog entry we posted back on 7-22-08 but he filled it (poorly) with his disgusting libelous lies and twisted the content. We have no doubt this rewritten tripe was posted by Randy Summy and/or his companion fatbutterfly2:
"Tuesday, April 6, 2010
Meeting the weasel!!!!
On Friday 10-12-07, the manager showed up at 3:50 PM, first time I met the guy face to face, He was wearing shorts and a tee shirt. (All these guys are teases.) He spent an hour viewing the shower and surrounding areas. He immediately refused to take responsibility for my problems saying that he blamed us for our own actions. .He continued to blame us for ostensibly trusting the salesman and that there was nothing behind the condom left on
the counter. Sadly he even chastised us for believing and trusting what he himself said before we signed up with Re-Bath if I thought the salesman came with the package.. Hard to believe, to our faces he actually blamed us for not getting what I wanted from the salesman And he was holding the document he requested I write in his hand! And then he tentatively approved it. . No I am s not strong enough, he is a liar to the devil. He said they would give us the shampoo tray and grab bar we ordered and that Oscar said he’d install them. You know the only way to test these things is to try them and he refused to give me a shampoo. Great customer service!He said he’d call us Monday the 15th, at least I got him to give us his email address, (assuming it is correct). So we called he at 11:23 AM at the number he provided. Although he said he could be reached Saturdays, we got a message saying the office was closed. We left a message asking him to respond via phone or email, and repeated our phone number to make sure he couldn’t say he didn’t have it. I also called Heidi Seyler.
I spoke to Heidi and she is a bull dyke if ever I meet one. She has the nerve to state that she doesnt get involved with "gay stuff". The nerve of her to call me gay. The most I can be called is gay curious. I have yet to meet the weasel.
HelpfulHal ######### (Actual name deleted for privacy and safety.)
Posted by fatbutterfly2 at 3:08 PM 0 comments"
(We surmise Randy Summy also has a personal issue with Heidi Seyler at Re-Bath Corporate from that rant.)
No one knew Helpful Hal’s real names except Mr. Summy. This clearly shows us that Randy Summy is not only vindictive, but a (disturbed in our opinion) sick pervert and a liar too.
For proof/reference/comparison, you can view the original blog entry he lifted and disgustingly modified. Please note we had witnesses to the actual event of the only time he was at our home, in case you thought for a second there was one iota of reality in that sleaze-fest of his probable fantasy. Makes us really wonder if he was not writing of his own slutty homosexual desires. After all, it shares a twisted commonality with many of the comments he sent to us at other times. We think this shows he is a sick bastard. After all what do you think of a person who would make up that "story" and publicly attribute it to a past customer that they mistreated?
Here is the link to that original page from our (this blog) that we contend Randy Summy plagiarized and distorted for his homosexually laden May-6-2010 post:
http://rebathripoff.blogspot.com/2008/07/meeting-of-weasel.html
Maybe we should sue him for plagarism AND libel?!
A little levity and humor there folks!!!
But seriously, it is truly scary to us that someone would create such a perverted, disgusting and libelous diatribe and post it publicly and falsely attribute it to another person to cause embarrassment or worse to a customer he RIPPED OFF simply because we stood up to him!
Oh, and how did we find out about that phony clone blog you may ask?
VERY good question!
We were alerted by someone using the exact same "Anonymous style" as the OTHER posts we attribute to Mr. Summy.
Coincidence again? We think not!
Again, we implore you, The Public; please do your research carefully before hiring a contractor, even if they have T.V ads or a nice showroom. You do not want to deal with someone like this or have to worry about them retaliating against you later, or even possibly stalking you. (Yes, you read that right.)
And to think he was being protected by Re-Bath corporate while he was doing this repulsive smearing of us online. Really, please do yourself the favor of research!
Monday, March 7, 2011
Hmmm Something Seems Somewhat Familiar About This “Anonymous” Comment...
"I would have to say your hate blog is homophobic, gay bashing and anti-female, Mr. Helpful Hal. Why do they allow you to post such thing?"
So... We’d like to respond to that “Anonymous”:
Hate blog? Since when is trying to protect the public by sharing a truthful story of a home repair nightmare a hateful action?
Anyone else find anything we wrote to be "homophobic", "gay bashing" or "anti-female"? Didn't think so!
We had to wonder how long it would take for a weasel to drag itself out of the gutter sludge and how ignorant they must be to come to that “conclusion” considering the facts that were posted in this blog.
We made no comments that could be construed as homophobic or anti-female by anyone who can read at or above a second grade level.
However, yes, we do hate what Re-Bath and Mr. Summy have done to us and our home, but that does not make this a “hate blog”.
Clearly the troll who wrote this referenced comment has either an inability to understand simple English, or just wants to be a jerk, (maybe they can’t help it? We have met such an individual...). In addition, what possible benefit to this discussion did they think could be made by posting such a red herring of a comment? Or is that the best they could do to tes the waters and see if we were still monitoring the comments to our blog? What a moron for insinuating we wrote such tripe. (That's not gay-bashing or anti-female, it's social commentary.)
Yes we monitor the blog, but until this didn't see too much that warranted us to add to it.
And to answer your lame question, "They” allow us to post these truths and opinions due to the First Amendment. Same reason as you are allowed to post the misleading comment you did. Try to enlighten yourself before exposing your lack of cerebral acuity next time.
By the way, (Mr and/or Ms "Anonymous") your comment reads as if it was written by fatbutterfly2 herself or someone else mentioned in this post… And in addition, it follows a pattern we have been tracking from earlier posts made to this blog. Hmmmmm.....interesting...
Please continue to post in the same fashion, or try to figure out what the pattern is so you can alter your style, either way, we have this tagged. Or go the hell away you LOSER!
It is very sad when a disreputable contractor who got busted for illegal practices harasses the customers he cheated for years afterward.
Just serves as a reminder to do your homework before contracting with any home improvement company or person, lest you get the same treatment we have been subjected to.
We found out too late the Re-Bath franchise we contracted with was operated by a dishonest and vindictive jerk. Apparently it is the way other Re-Bath franchises operate as well from what other people have posted within this very blog as well as all over the internet...
Research thoroughly before contracting with anyone, check for valid licenses and that all workers are legal to work. Please protect yourselves!
Tuesday, August 3, 2010
A comment was made to our blog about Pissed Consumer.
Although their math is wrong, it has not been up for three years yet, only a little over two years.
This is the comment:
“You have had a blog for about three years and you have gathered about 450 hits. If you look at Pissed Consumer we get 11,100 hits on just one posting for Rebath in six months. Don't you want your story told? No one is reading yours. You deserve to be heard. Consider also posting to Pissed Consumer. “
http://www.pissedconsumer.com/?option=com_search&Itemid=38&searchword=Re-bath&go=
We checked it out. It is one we did peruse earlier and found many similarities nationwide to the way we were treated by Re-Bath.
This is pertinent since the owner of the Re-Bath we first dealt with claimed we were the only ones “bad-mouthing” Re-Bath.
Pretty much conclusive proof we are not the only ones who have had problems with this company and have been sharing our experiences about those problems. And compare the similarities. Almost shocking, but then we had to live through it and know firsthand the nightmare…
Note that we have been invited to share on this site, and that we have not already shared our story on this independent site. Kind of shows the invalidity of the statement made in court by that Re-Bath owner doesn’t it?
Do your research. Check out all available information before contracting with Re-Bath or ANY contractor.
Verify licenses if possible too. Our state allows you to do this online at no charge.
Be wary of any contractor that does not have his licensing in proper order.
Double check the names to verify the person’s name on the license and the person who is doing the work.
Be wary of fast talk to explain any discrepancies.
And get everything you can in writing, and double check the wording.
Have friends also check to see if there is any ambiguity (double-talk) written into it to provide wiggle room.
Despite what you are told, get it in writing.
Some sales people lie and say one thing, yet write another and will try to convince you to “trust” them. Don’t. Not any contractor.
If they are reputable, they will put it in writing. Clearly. Suggested routes
Wednesday, July 21, 2010
Take A Bow? No, Take The Bow Out
See how bowed in at the light switch it was?
See the flex?
See how it is not properly adhered to the wall?
Notice the depth difference between the two switches?
Randy from Re-Bath of Ca originally told us he would replace this incorrectly installed wall when he came out on 10-12-07 and inspected the work done. (See our post in this blog from Friday, July 25, 2008)
Not all of them, not two of them (see video of mixer valve wall…), just this one.
But instead he sued us, even after agreeing it was not acceptable workmanship to our faces.
He didn’t even serve us the court summons legally. He just mailed it via regular mail and we received it shortly before the court date. (It should be served via Certified Mail. Or by a party not involved in the action.)
Then, in court and under oath, he originally claimed the Sheriff had served us, but we had already checked with and had verification from the Sheriff department that he never hired the Sheriff department to serve us. Of course he had no proof from the Sheriff, (as we do from our countersuit) to back up that false claim.
Then he claimed his father, Lloyd Summy served us in our front yard. Lloyd Summy was the name on the contractor’s license Randy Summy used, and apparently was the previous Re-Bath franchise owner (if not the actual or co-owner) so he was not qualified to serve us. (See our post in this blog from Thursday, July 31, 2008 )
So which story was the truth Mr. Re-Bath? The correct answer is neither.
Oh yeah, did we mention we never saw, let alone spoke to Lloyd Summy, not for lack of trying. (Actually, yes we did mention that…) And, he was NEVER at or on our property, (at least when we were there, but that is another story) so that would constitute a lie would it not? (In court under oath, is that perjury?)
This shows the level this Re-Bath “owner” was willing to go to instead of just doing the ethical thing he said he would do. (He gave us his “word”.) That would have been to repair the mess his company made.
Is that the kind of service you would want from a contractor? Do your homework, do your own research, before hiring Re-Bath or any contractor.
Tuesday, July 20, 2010
A Movie and A Picture… A Disaster Double Feature… With a Trailer…
Here's another live action shot, this time of another improperly attached wall, (like the one where the light switch is located).
Also note, the plumbing was not even anchored to anything inside the wall. When we pulled on the mixer valve, it came out of the escutcheon without turning on.
We don't think it was to code at all... And subsequently our thoughts on that were proven to be true.
And little did we know at the time this was shot, it was already leaking and in the not too distant future our downstairs ceiling would cave from the plumbing leak of this Re-Bath mixer valve installation.
One reason for this unacceptable flexing of the wall is this:

Foam was used to “shore up”, or construct the wall at the area Re-Bath removed the tiles and wall board from to install the shower mixer valve.
Just soft foam! Seems to us like a cheap way to go. We were later told that GreenBoard was the correct material to use.
Would you want this in your bathroom?
They also neglected to properly anchor the pipe in the wall to the framing.
It leaked enough for the water to soak into the wooden floor from the other side (inside) of the wall and rot it:
And caused our kitchen ceiling below to come down from being waterlogged…
Thursday, July 15, 2010
Alignment was a problem too.
In just the width of the small window the levelness is of by over a full 1/4 inch in the span of about 2 feet.
Now the house already had a window, and it was/is level, so the part that is installed crooked is Re-Bath’s work.
Right side; note the measurement from the center of the grid line to the bottom of the window framing is less than 2 inches:
Acceptable alignment "quality" to you for a nearly $6000.00 investment? Didn’t think so…
But off on just one horizontal plane? It also is not plumb (true flat) on the top plane. Note the triangle is square to the metal window frame. We understand draft for drainage but that is excessive, (although since the window assembly has weep holes was it really even necessary?).
------------------------------------------------------------------------------------
A side note, this "window" wall panel detached itself from the wall not long after it was installed and bowed outwardly quite a bit below the window. It was not adhered correctly over the existing tile they attached it to apparently...
Point being Re-Bath did not install their own product in a commonly accepted aesthetically pleasing way, or in a properly functioning way. Why?
And as if this wasn’t enough, it wasn’t even centered (left to right) on the wall/window! But we, the customers, were the ones blamed for this by the Re-Bath franchise owner. We still do not understand that mentality or attitude.
Wednesday, July 14, 2010
Alignment issues…
Absolutely not true, we did not agree to this bad alignment, and could not have, as we did not speak to him until after there were problems. Why would anyone want a lower quality in aesthetics "upgrade"?
To be clear, the sales literature brought by the salesman before we purchased showed photos of the same quality and clean alignment as we saw in the showroom.
We took these photos at our local Re-Bath showroom after the installation to show what Re-Bath shows the public and how it differed from what they installed and vehemently tried to make us accept:
Monday, July 12, 2010
Pictures, More Pictures...
This is a baseboard they cut to make the plastic wall panel fit, and the caulking they did...
Notice the nice horizontal chunk they took out of the wood? We did. This is what they considered as "finished". Would anyone reading this honestly consider this good work?
Here is an example of the caulk work they did at the tub/floor line. One of the corners where they hacked the floor up an the shower base was already shown earlier.
Also note that this was taken before we were able (allowed?) to use the shower, so the hair is not ours. Yes, a bit disgusting.
More of the trim, it was like this throughout the entire caulk job.
Here's another nice shot, note the use of silicone caulk that cannot be painted over on the ceiling.
And where they damaged the paint by their "workmanship". More unbelievable caulk work too. Yes, we were expected to pay a premium to Re-Bath for this level of work.
More chips and errant caulk...
Note that we were assured the walls and ceiling would not be damaged by the installation prior to contracting wit Re-Bath by the (unlicensed) salesman. And once it was damaged, we were told it was our responsibilty to fix it at our own expense.
Would you pay nearly $6000.00 for this level of "craftsmanship"? It certainly is not what we were sold...
Thursday, July 8, 2010
Here is some more of the sloppy caulking we were assured was an acceptable standard by Re-Bath of CA. The worst part is it is a silicone based caulk that rendered that door jamb unpaintable even after removing the caulk. Note both colors are pooly done, but wait, why is there white on the jamb in the first place?
Nice gouge, more evidence of the "care" that went into the installation, and yes, were were accused by Randy of claiming they did it "that it was there before". Trust us, they did make the gouge...
Here's another classic shot. They tore up the floor (note the same style of caulking at the base too, about as close to continuity we got) and then Randy claimed it was that way when they got there.
Well, it was that way when he got there, because his crack team did the damage, but this was the first time Randy had been to our home, how on earth could he know? But he argued in court under oath it was that way before the installers started... Notice that they didn't even install a Re-Bath pan after all the bragging and selling us on how high the Re-Bath quality was? We're not sure if this is Bait & Switch, but the Re-Bath pan we ended up with is not as much of a flexi-flyer as this one was. Who are we kidding, not sure if it was Bait & Switch? Look at the label.
Tuesday, June 29, 2010
Don’t you just love the attitude and gall from Re-Bath representatives when the reality of their product and “service” is exposed?
If you find a self cleaning bathtub or shower please let us know! Rebath should come by every now and again so they can clean the body oil and soap scum off you shower. Why dont you just get another fucking shower if you dont like this one you fucking cry baby!!!
June 19, 2010 7:27 AM
How much does that make anyone want to have this company do anything for them?
Is this just another example of those great people skills Mr. (supposed) Manager/Owner of Re-Bath in Long Beach?
No wonder the business name was changed. Oh wait, still doing Re-Bath but also Designer Bath now? What is the problem with that ever so wonderful product "Re-Bath", that another franchise name is warranted?
Call it what you want, but the principle character is still there and this response shows the unethical nature of Re-Bath representatives, as we are convinced who this is from.
And you can see the level of “courtesy” this childish and vindictive individual displays years after we have tried to move on. We are still being taunted and harassed.
No better words than those from the person we are sure is the culprit to illustrate the problems you too will have if you hire the Re-Bath we did, and possibly any other Re-Bath franchise. We can only speak from our experience. But this is too much.
(Funny how the salesman showed pictures of the great work they had done, but would not provide any actual references, now we know why. Stock photos we'll bet. Probably are the same in all the catalogs. No real satisfied customers maybe?)
Don’t you just love the “cry baby” term? This likely from a kid playing "owner" who threw a tantrum and sued us because "his franchise" at "his control" refused to finish the job or honor the contract and failed to be properly licensed? Shameful.
Wednesday, June 9, 2010
Mildew and Mold. Yep, that’s what we call Re-Bath Quality!
Too bad we have a terrible mildew problem now in our Re-Bath Shower. We point this out after another pain in the backside cleaning of the fungus.
We were told we would never have to worry about mold and mildew in our Re-Bath shower, but we now know firsthand about the level of “integrity” and “honesty” of Re-Bath sales people and franchise operators.
We were told that the adhesive and caulking had compounds (fungicides) in them to eliminate the possibility of mold and mildew. We wonder why it began grow so soon after the installation? Actually we know why, cheap materials poorly installed by people who mislead us when they told us about what we were being sold…
Another word of warning to all potential Re-Bath (or whatever new franchise name your local post Re-Bath "scammer" is using) customers. You would be well advised to not trust them. If you have a mildew or mold problem now and want them to relieve you of that problem, they probably won’t be able to do it. Don’t believe their B.S. promises, do some homework. The system they sold us does not work in our home and they will not honor their “guarantee”. The only possible guarantee is that you too will likely be dissatisfied.
Back to scrubbing… Maybe we will start posting photos to show the crappy work and subsequent reality of one of the worst mistakes we ever made, contracting with our local Re-Bath.
Friday, March 26, 2010
Wow, it seems we struck a nerve again.
Unfortunately the idiot can’t even spell his made up profession correctly.
Whether it truly is who he claims he is doubtful since the message is full of the same babbling tripe as several earlier efforts they made. It’s probably the little weasel himself. Wonder if daddy knows his brat is dragging his name though the mud? From what we learned, the nut falls not far from the tree so it’s a moot point.
What a bunch of childish vindictive thieves. Not satisfied with ripping off customers, they take their cheating to a personal level of harassment.
Are these the kinds of people you would want to do any kind of business with?
Again we have to say it, Shame on Re-Bath and Shame on the Summeys.
And to think we haven't even been posting about the Long Beach franchise for a good 4 months... We thought it was finally over. Wonder what triggered this latest childish tirade?
Wednesday, December 9, 2009
Two days turns into a week...
Where the hell is Dan?
Dan arrives and it is 11:47 am to finish putting in my bathroom fixtures before noon, YEAH RIGHT!
He was polite and cleaned up after he was done. (Nice compromise?-Hal)
However I had to cancel my cat’s vet appointment, and the registry will now have to wait till tomorrow, which caused me to make my date to meet my friend Rose to be pushed off till next week too since I am not going to the registry now and tomorrow.
(These Re-Bath people are either ignorant of the problems they cause by their repeated tardiness, or worse. They seem to not care of the repercussions their failed actions have on those who are paying a premium for services not rendered.-Hal)
I have other plans and work, all because I was nice to him and he was late in return.
No good deed goes unpunished!
(Yes, exactly. Try to be nice and accommodating, what do you get from these people? Disrespected and inconvenienced.-Hal)
Just as Dan was putting in the sink he hit the wall opposite the shower and put a huge ding in it. (We had the same problems with our inept installers, all they want is to get out and collect the cash, repairing damage they caused was not something they felt obligated to do, no matter what they say about fixing it.-Hal)
He apologized and I said I would take care of it; I just wanted him out at this point! I was really bummed because they are or were all new walls, God I want this over! (We know that feeling…-Hal)
I asked Dan to move the shower dial too, I explained that we hit it and it changes the temperature while we shower, the dial is facing up and while showering a few times my husband turned the water full hot and it was kind of scary.
Dan said it can’t be done. (We thought Re-Bath were pros, real professionals... What about the part that the customer is right?-Hal)
I said you can’t just turn the handle to face down?
He said no you can’t, it only fits one way. He finished at 1:55pm. (Wow, only two hours late. That sarcasm font would be good here too.-Hal)
7 days total not 2 like promised and I could have worked this morning too.
I paid in full the remainder of the $7,858.00 which was $2,000.00 and was glad it was over! (But it’s never really over is it?-Hal)
In the afternoon I got a call from Re-Bath asking to come back to take the photos of the after, Matt asked me to smile big and hold a Re-Bath sign. (Wonder if they'll include a shot of ding they put in the wall?-Hal)
I said fine.
He said Melissa could be here on Wednesday or Thursday.
And I lied because I really wanted this over with, I was tired of hearing from Re-Bath and tired of a week of men working in my home, when I was told two days,
I was tired of no toilet and sink…so I lied and said I was going away on Tuesday night and wouldn’t be back for two weeks. If he wanted the photo he would have to come the next day. (Good for you!-Hal)
He hung up made a few calls I guess, and called me back saying Tuesday morning between 8am and 9am Melissa would be here. I said ok between 8 and 9am right? He said yes. What a headache! (Yep, Re-Bath is the headache that keeps on aching...-Hal)
Thursday, December 3, 2009
And it just keeps getting “better”:
I said ok, Great!
She said they would start on Tuesday the 21st between 7-8am.
I agreed.
She said that was the shower only and they would come back on the 24th for the floor and finish on the 25th a Saturday.
I said but what happened to two days?
She again said the floor takes a while, I said ok.
I rescheduled my work again to accommodate them. (Re-Bath has no consideration for the customer once they get some money, no matter how inconvenient they are to them, it will be the “customers fault” for some reason.-Hal)
I don’t like the idea that now there were 3 days separating the two jobs and that I would be without a toilet or sink for 4 days, but hey it is only four days, and I am really looking forward to a nice big shower!!! (Yeah, only four days…-Hal)
On Thursday July 16th, a man from Re-Bath, named Matt Phillips called to ask me about the nightmare of a time we had replacing our old tub, He told me he had heard about it and he said it would be great for sales. I said I had the whole story on an email, very detailed and he was welcome to it. He asked if a girl, I believe named Melissa, could come by to take photos of the tub and me with a sad face to show the before and then could she come again later to show the after? I said ok, it sounded like fun. He said she would be at my house on Friday the 17th between 8:30 and 9am. So I said ok.
On Friday July 17th I waited till 12:00 when Re-Bath called to say they couldn’t make it and that they could come on Monday the 20th. I said fine. I am a little bummed that he waited so long to let me know, I would have worked today. (Sound familiar? Anyone? Talk about indifference at the very least, but really it's total disregard for the convenience of the customer. Very rude, very Re-Bath. –Hal)
(You may recall the agreed upon completion date was 7-30-09. They hadn’t even started the job, yet they are delaying it almost a week, and extending the work time by an additional 50%. And we’ll begin our counting at this point… -Hal)
More to come soon…
Thursday, October 1, 2009
Mold And Mildew
Well, you guessed it, Re-Bath lied to us.
Our shower is so full of mold and mildew, even though we spray it down with the recommended (by Re-Bath no less) shower cleaner daily. And we do not live in a humid area. We have a fan and a window so it’s not like it should be a breeding ground for something “guaranteed” not to grow in this environment.
Just one more reason to NEVER DEAL WITH RE-BATH unless you enjoy having your time wasted, your intelligence insulted, and your home damaged all the while, paying through the nose for the privilege of having them screw you.
We just wanted to make sure everyone knows about this scam so we will continue to update this blog with the shortcomings of the abysmal installation attempts as they decompose. If only Re-Bath and it sleazy employees only had the life expectancy of this crappy product. Not to be confused with the B.S. line of lifetime warranty, we mean the real life of it, which makes a used Yugo look like it will last forever by comparison…
Stay tuned for more riveting drivel about one of America's worst companies and scams and how they ripped us off... Re-Bath!
Tuesday, November 4, 2008
Is That The Light At The End Of The Tunnel? YES, But It’s Not Daylight, It’s A Train and We’re About To Get Railroaded!
“Attached is our final offer regarding the resolution of your complaint against Re-Bath of California. This includes the Manufacturing Lifetime Warranty on the Re-Bath products. Please sign and return this agreement to us by end of business day Wednesday, June 18th, 2008. Once this is signed and returned to us, a check will be issued to you and a copy of the warranty will be sent with it.
Please let me know if you have any further questions.
Regards,
Heidi Seyler
Re-Bath, LLC
P. (800) 426-4573 ext. 112
F. (480) 833-7199”
After having the “agreement” (Maybe Re-Bath should look up the word agreement so they can understand it constitutes a meeting of the minds.) reviewed by legal counsel it was suggested a minor change should be made as the way it was written was not a balance offer by any means.
In fact said counsel used the legal term of “That is a Bullshit document, and who ever wrote it knows it.”
The minor change did not negate the intent, just slightly protected us in an area that was very unlikely to even occur, but would cause Re-Bath no harm, unless they were guilty of doing what they claimed they did not and were not doing. And even in that case it still would probably been a moot point. Is there enough double talk in there?
The fact that they refused to accept it and denied receiving it speaks volumes to their motives and intentions.
On 6-19-08 we received this untruthful email. (The claim that it was not received by 5:00PM is a total lie as we have the fax confirmation that it was received well before 9:00AM on the 18th of June 2008):
“The agreement that was faxed into us was amended from the original version of what was sent to you.
Due to the fact that our General Release was not returned to us by 5:00pm on June 18th, 2008 we are considering our offer null and void and no further offers will be made.
Regards,
Heidi Seyler
Re-Bath, LLC “
Notice they are canceling their warranty because they claim we did not meet the unfair short term arbitrary time frame they demanded that we meet, even though we indeed met it.
The warranty is not something they have the right to cancel. They are liable, PERIOD!
To claim we lost our chance at collecting by not meeting their arbitrary and unlawful deadline (when we have written documentation that we did) is flat out dishonest.
They don’t even have the right to demand that we meet that short deadline especially since it was made by sending a blind email!
WHAT A BUNCH OF RE-BATH! We are sure this is the way they treat the majority of the customers they cheat. It is astounding the lies they tell, and they can’t even keep them consistent.
If you are unfortunate enough to contract with them, the odds of you being treated like this, or Heaven forbid worse, are quite great.