Thursday, August 25, 2011
Weasel is still bemoaning his loss...
We somewhat enjoy the fact this loser is still focused on us, as perverted as he is. We don't mind or even care he can't seem to let it go. It means WE WON! And he LOST!
We are proud to have helped protect the public from this shyster.
Remember to do your homework and fully check out any contractor before hiring them.
Wonder what the next pathetic response will be from that loser? Don't care. We won!
Thursday, April 21, 2011
We Received This Comment And Felt It Should Be Shared Publicly Since It Mirrors Our Nightmare.
Sent on April 11, 2011, this is yet another persons story: (We added the bold type.)
"Re-Bath in Seattle,WA area and Re-Bath Corporate are equally bad. 4/11/2011 I am coming up on a year after the first faulty install and since then Re-Bath corporate have been to my house several times.
Every time, including initial install, there is damage done to the walls around the tub and shower.
To date, I have spent over $1000 on drywall and baseboard repairs and painting. I could live with it if it was now done right but it is not!
The handle for the water mixer is loose, the shower head is tightened so hard that I can't replace it with a water saver shower head. (My water bill has gone up since they replaced the hardware the last time and I don't even like what it looks like now).
The pipe coming out of the wall with the shower head is not very tight and "wiggled" when I tried to get the shower head off.
The caulking is horribly sloppy and all over the place and still it is coming off!!
I could go on for hours but having already lost several days work ($$$) to try to get this done I will most likely find a good attorney and sue this rip-off company.
I have never sued anyone but this company should not be allowed to operate the way they are.
They make promises and then you never hear from them again.
I have dealt with 3 different people at corporate and they are all liars.
I'm pretty sure they are waiting for the 1 year to have gone by. I'm sure there is some fine print somewhere that says they are not responsible after a year."
We share your frustration and wish you luck in getting some compensation. We took legal action and are glad we did not let them get away with everything they tried to rip us off for. As far as we could tell they have NO ETHICS and will likely attempt dispicable actions if you try to sue or just deal with them.
Be strong and take some comfort in knowing you have many other Re-Bath victims rooting for your success.
Remember, everyone, like we have been saying, do your home work BEFORE contracting with ANYONE. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. Maybe it is the terrible work they have done and a total lack of ethics and honesty? You be the judge.
Thursday, March 10, 2011
Regarding The Power of the Pen - Just To Be Absolutely Clear…
On the contrary, we hope there are more reputable contractors are in the proverbial pool available to the public.
It can only serve to create competitive pricing and better workmanship. That translates to more satisfied customers and likely repeat business for those reputable contractors. Win-Win don’t you think?
If the knowledge of what to check for before contracting with a business saves some people the aggravation and costs of dealing with a less than reputable or professional contractor, how can that be construed as a negative? Unless you are one of those unscrupulous contractors maybe?
The onus of ethical behavior is upon the business and/or contractor, and if that responsibility is not met, it is not the customers fault. And it should come as no surprise that the word of bad service travels farther and faster than that of good service.
Contractors: Don’t get mad at the consumer if you fail to follow the rules and laws in place, or get caught lying to or cheating a customer. You need to take responsibility.
Expect the customer to tell others what transpired. If you are lucky it will be recognition for a job well done. If you are less than ethical, you deserve what you get when they share the truth publicly.
We are only offering this information to help enlighten the public to protect themselves from the contractors that are out there not being honest, ethical or operating above the laws of the applicable areas they may work in.
Remember, this blog was only started after and because we were taken advantage of by an unscrupulous, dishonest and unethical contractor and the refusal by the parent company to take responsibility when our home was seriously damaged by Re-Bath. If they had acted ethically and made proper restitution, we would not have felt the need to share our experience.
Tuesday, March 8, 2011
Very Bizarre Part 2
We commented about the first one posted and never followed up.
Why is it still important or even relavent?
Because this person went out of his way to maliciously cause us harm when he was not able to manipulate us and we think it is only fair to let the public know the whole truth of the matter, what they may expect should they choose to do business with him or one of his companies. We apologize for the delay.
(Had it not been for "Anonymous" posting that "homosexual bashing" comment, we probably have not have finished the response), but we digress...
The second malicious and phony "clone blog" post was posted at www.rebathsucks.blogspot.com on 4-6-10 and was a plagiarized copy of a blog entry we posted back on 7-22-08 but he filled it (poorly) with his disgusting libelous lies and twisted the content. We have no doubt this rewritten tripe was posted by Randy Summy and/or his companion fatbutterfly2:
"Tuesday, April 6, 2010
Meeting the weasel!!!!
On Friday 10-12-07, the manager showed up at 3:50 PM, first time I met the guy face to face, He was wearing shorts and a tee shirt. (All these guys are teases.) He spent an hour viewing the shower and surrounding areas. He immediately refused to take responsibility for my problems saying that he blamed us for our own actions. .He continued to blame us for ostensibly trusting the salesman and that there was nothing behind the condom left on
the counter. Sadly he even chastised us for believing and trusting what he himself said before we signed up with Re-Bath if I thought the salesman came with the package.. Hard to believe, to our faces he actually blamed us for not getting what I wanted from the salesman And he was holding the document he requested I write in his hand! And then he tentatively approved it. . No I am s not strong enough, he is a liar to the devil. He said they would give us the shampoo tray and grab bar we ordered and that Oscar said he’d install them. You know the only way to test these things is to try them and he refused to give me a shampoo. Great customer service!He said he’d call us Monday the 15th, at least I got him to give us his email address, (assuming it is correct). So we called he at 11:23 AM at the number he provided. Although he said he could be reached Saturdays, we got a message saying the office was closed. We left a message asking him to respond via phone or email, and repeated our phone number to make sure he couldn’t say he didn’t have it. I also called Heidi Seyler.
I spoke to Heidi and she is a bull dyke if ever I meet one. She has the nerve to state that she doesnt get involved with "gay stuff". The nerve of her to call me gay. The most I can be called is gay curious. I have yet to meet the weasel.
HelpfulHal ######### (Actual name deleted for privacy and safety.)
Posted by fatbutterfly2 at 3:08 PM 0 comments"
(We surmise Randy Summy also has a personal issue with Heidi Seyler at Re-Bath Corporate from that rant.)
No one knew Helpful Hal’s real names except Mr. Summy. This clearly shows us that Randy Summy is not only vindictive, but a (disturbed in our opinion) sick pervert and a liar too.
For proof/reference/comparison, you can view the original blog entry he lifted and disgustingly modified. Please note we had witnesses to the actual event of the only time he was at our home, in case you thought for a second there was one iota of reality in that sleaze-fest of his probable fantasy. Makes us really wonder if he was not writing of his own slutty homosexual desires. After all, it shares a twisted commonality with many of the comments he sent to us at other times. We think this shows he is a sick bastard. After all what do you think of a person who would make up that "story" and publicly attribute it to a past customer that they mistreated?
Here is the link to that original page from our (this blog) that we contend Randy Summy plagiarized and distorted for his homosexually laden May-6-2010 post:
http://rebathripoff.blogspot.com/2008/07/meeting-of-weasel.html
Maybe we should sue him for plagarism AND libel?!
A little levity and humor there folks!!!
But seriously, it is truly scary to us that someone would create such a perverted, disgusting and libelous diatribe and post it publicly and falsely attribute it to another person to cause embarrassment or worse to a customer he RIPPED OFF simply because we stood up to him!
Oh, and how did we find out about that phony clone blog you may ask?
VERY good question!
We were alerted by someone using the exact same "Anonymous style" as the OTHER posts we attribute to Mr. Summy.
Coincidence again? We think not!
Again, we implore you, The Public; please do your research carefully before hiring a contractor, even if they have T.V ads or a nice showroom. You do not want to deal with someone like this or have to worry about them retaliating against you later, or even possibly stalking you. (Yes, you read that right.)
And to think he was being protected by Re-Bath corporate while he was doing this repulsive smearing of us online. Really, please do yourself the favor of research!
Monday, March 7, 2011
Hmmm Something Seems Somewhat Familiar About This “Anonymous” Comment...
"I would have to say your hate blog is homophobic, gay bashing and anti-female, Mr. Helpful Hal. Why do they allow you to post such thing?"
So... We’d like to respond to that “Anonymous”:
Hate blog? Since when is trying to protect the public by sharing a truthful story of a home repair nightmare a hateful action?
Anyone else find anything we wrote to be "homophobic", "gay bashing" or "anti-female"? Didn't think so!
We had to wonder how long it would take for a weasel to drag itself out of the gutter sludge and how ignorant they must be to come to that “conclusion” considering the facts that were posted in this blog.
We made no comments that could be construed as homophobic or anti-female by anyone who can read at or above a second grade level.
However, yes, we do hate what Re-Bath and Mr. Summy have done to us and our home, but that does not make this a “hate blog”.
Clearly the troll who wrote this referenced comment has either an inability to understand simple English, or just wants to be a jerk, (maybe they can’t help it? We have met such an individual...). In addition, what possible benefit to this discussion did they think could be made by posting such a red herring of a comment? Or is that the best they could do to tes the waters and see if we were still monitoring the comments to our blog? What a moron for insinuating we wrote such tripe. (That's not gay-bashing or anti-female, it's social commentary.)
Yes we monitor the blog, but until this didn't see too much that warranted us to add to it.
And to answer your lame question, "They” allow us to post these truths and opinions due to the First Amendment. Same reason as you are allowed to post the misleading comment you did. Try to enlighten yourself before exposing your lack of cerebral acuity next time.
By the way, (Mr and/or Ms "Anonymous") your comment reads as if it was written by fatbutterfly2 herself or someone else mentioned in this post… And in addition, it follows a pattern we have been tracking from earlier posts made to this blog. Hmmmmm.....interesting...
Please continue to post in the same fashion, or try to figure out what the pattern is so you can alter your style, either way, we have this tagged. Or go the hell away you LOSER!
It is very sad when a disreputable contractor who got busted for illegal practices harasses the customers he cheated for years afterward.
Just serves as a reminder to do your homework before contracting with any home improvement company or person, lest you get the same treatment we have been subjected to.
We found out too late the Re-Bath franchise we contracted with was operated by a dishonest and vindictive jerk. Apparently it is the way other Re-Bath franchises operate as well from what other people have posted within this very blog as well as all over the internet...
Research thoroughly before contracting with anyone, check for valid licenses and that all workers are legal to work. Please protect yourselves!
Thursday, September 9, 2010
Very Bizarre...
"I want to know who Fatbutterfly2 is. I saw that posting about you trying to pick up on and harass the salesman and wondered why it was posted by someone other than Helpfulhal."
It brings up something we wondered how much had been seen and originally decided to ignore publicly. But things have changed now that it has been brought up and since we found out who we believe the author is. Rather than responding to it in the underlying comments section, we thought combined with what we learned semi-recently, and the fact someone asked about it openly, warranted clearing our name on the front pages of the blog.
To be clear, it was NOT HelfulHal that posted those fatbutterfly2 blog posts.
That was a “clone” site that “Fatbutterfly2” created and posted to make it look like HelpfulHal was a disgusting homosexual hawking pervert. Not even the same web address as our blog by the way. Whoever did it created one page, then copied and (poorly) edited/corrupted a page from our blog, and inserted some nasty allegations. A very sick mindset to be sure by someone who knew way more details than we ever allowed to be shared in out blog. (Those sensitive items will not be shared by us even at this time.)
Information only known to Re-Bath employees. And we really doubt the corporate side would delve to these depths. Considering some of the other comments we received, it does not take a rocket scientist to figure this out. (And how do you know that HelpfulHal is or is not a rocket scientist...?)
Bizarre posts with intent to paint us in a negative light that immediately lead us to believe that the same manager/owner of Long Beach/Signal Hill Re-Bath was responsible. While it has subsequently been taken down, we did make a copy of it before it was removed. We are concerned this has come up as we thought it was gone, but feel it is our right to try to clear our "name".
But interestingly enough, as much as we had our opinion it was done by this pain in our ass, (since he posted a comment to our blog directing us to view it). Imagine how astounded we were to see what appeared to be the answer to who did this when we were in court (again) because of this ongoing nightmare, and saw him and his female companion. (Ironically we assumed he was gay from the first time we met him, but it is irrelevant, at least we thought it was at the time.)
We noticed on the left inside calf of Mr. Summy’s companion’s leg a tattoo of a rather chubby (fat) butterfly!
If it was not her, (and we are confident it was one or both of the two), who posted those disgusting perverted posts, why did she become so upset when this observation was made to the Judge connecting the screenname fatbutterfly2 to Mr. Summy by way of his plump female companion and her tat-2?
Circumstantial? OK, so provide us with another more logical explanation.
Occam’s Razor you know.
The simplest explanation is usually the correct one…
Just to show how low Mr. Summy stooped to harass us, not content with just unfoundedly suing us (and not losing), here is a sample of what were are sure he posted.
Note the author “fatbutterfly2”.
Also keep in mind that the original installation date for the failed Re-Bath shower was October 5, 2007.
And this crap is posted 2 ½ years later?
Talk about vindictive contractors…
Do your homework before hiring a contractor!
This is the first post made:
"Thursday, April 1, 2010”
Rebath promises but doesnt delivery
I am here to correct the record. One of Rebath salesmen gave us an estimate and when he left I found a condom on the counter of the bathroom. Everyone knows what that means even if nothing was said we had a connection. Now he will not return my calls and the installer is just a tease. He took off he shoes and later his shirt (a real Inca god) and then just left. Promises were made even if nothing was said.
Posted by fatbutterfly2 at 2:27 PM 0 comments
Just setting the record straight… fatbutterfly2 comes off as quite the pervert to us.
Tuesday, August 3, 2010
A comment was made to our blog about Pissed Consumer.
Although their math is wrong, it has not been up for three years yet, only a little over two years.
This is the comment:
“You have had a blog for about three years and you have gathered about 450 hits. If you look at Pissed Consumer we get 11,100 hits on just one posting for Rebath in six months. Don't you want your story told? No one is reading yours. You deserve to be heard. Consider also posting to Pissed Consumer. “
http://www.pissedconsumer.com/?option=com_search&Itemid=38&searchword=Re-bath&go=
We checked it out. It is one we did peruse earlier and found many similarities nationwide to the way we were treated by Re-Bath.
This is pertinent since the owner of the Re-Bath we first dealt with claimed we were the only ones “bad-mouthing” Re-Bath.
Pretty much conclusive proof we are not the only ones who have had problems with this company and have been sharing our experiences about those problems. And compare the similarities. Almost shocking, but then we had to live through it and know firsthand the nightmare…
Note that we have been invited to share on this site, and that we have not already shared our story on this independent site. Kind of shows the invalidity of the statement made in court by that Re-Bath owner doesn’t it?
Do your research. Check out all available information before contracting with Re-Bath or ANY contractor.
Verify licenses if possible too. Our state allows you to do this online at no charge.
Be wary of any contractor that does not have his licensing in proper order.
Double check the names to verify the person’s name on the license and the person who is doing the work.
Be wary of fast talk to explain any discrepancies.
And get everything you can in writing, and double check the wording.
Have friends also check to see if there is any ambiguity (double-talk) written into it to provide wiggle room.
Despite what you are told, get it in writing.
Some sales people lie and say one thing, yet write another and will try to convince you to “trust” them. Don’t. Not any contractor.
If they are reputable, they will put it in writing. Clearly. Suggested routes
Wednesday, July 28, 2010
Addressing A Complaint of Bait & Switch
Note the measurement shown on the digital calipers.
0.131”, a little more than half of a quarter inch.
Granted, we knew it was not a quarter inch, but subsequent conversations to other Re-Bath professionals also stated the wall panel material was ¼ of an inch thick.
Why was the thickness so often referred to as a quarter of an inch thick? Don’t they know/see the difference? Maybe they didn’t think anyone would check? Or know? We can’t answer that.
Since the salesman showed us “the actual material” the mistaken use of a description of a larger size does not make it a Bait & Switch issue.
But wait! Now look at this photo of the actual material that was installed, we kept a remnant to prove what we noticed, that it is not only less than a ¼ inch, but it is less than the sample thickness of 0.131 too.
It is also a softer material. Not just softer due to being thinner in our opinion, but it seems to be a different density too.
To be fair, we did not measure it at the formed edge; that area is even thinner due to the stretching around the bend.
Notice the thickness? Only 0.093 inches thin. That is a difference of 0.038” from what we were shown and sold to what was installed. That is less than 71%. Well under three-fourths the thickness of what we were sold, now that meets the definition of Bait & Switch don’t you think? Let alone the difference in the density of the material.
Here’s something that is a quarter inch! But it is just the sample of accent colors… Now maybe this is what the sales people are thinking of when they use that line about the wall panels being ¼ inch thick. It is not true, and wouldn’t you want a more knowledgeable sales person than one who can’t understand these differences? Yep, more supposition on our part, thinking out loud as it were, we don’t know why.
But we do know that what we were told/sold did not match what was installed.
Here’s the official Re-Bath sales samples and our remnant.A lot of complaints online list Bait & Switch as one of the problems other Re-Bath customers and people just checking out Re-Bath have reported. Could this be a part of what they are referring to?
Be sure to do your research before hiring any contractor!
Wednesday, July 21, 2010
Take A Bow? No, Take The Bow Out
See how bowed in at the light switch it was?
See the flex?
See how it is not properly adhered to the wall?
Notice the depth difference between the two switches?
Randy from Re-Bath of Ca originally told us he would replace this incorrectly installed wall when he came out on 10-12-07 and inspected the work done. (See our post in this blog from Friday, July 25, 2008)
Not all of them, not two of them (see video of mixer valve wall…), just this one.
But instead he sued us, even after agreeing it was not acceptable workmanship to our faces.
He didn’t even serve us the court summons legally. He just mailed it via regular mail and we received it shortly before the court date. (It should be served via Certified Mail. Or by a party not involved in the action.)
Then, in court and under oath, he originally claimed the Sheriff had served us, but we had already checked with and had verification from the Sheriff department that he never hired the Sheriff department to serve us. Of course he had no proof from the Sheriff, (as we do from our countersuit) to back up that false claim.
Then he claimed his father, Lloyd Summy served us in our front yard. Lloyd Summy was the name on the contractor’s license Randy Summy used, and apparently was the previous Re-Bath franchise owner (if not the actual or co-owner) so he was not qualified to serve us. (See our post in this blog from Thursday, July 31, 2008 )
So which story was the truth Mr. Re-Bath? The correct answer is neither.
Oh yeah, did we mention we never saw, let alone spoke to Lloyd Summy, not for lack of trying. (Actually, yes we did mention that…) And, he was NEVER at or on our property, (at least when we were there, but that is another story) so that would constitute a lie would it not? (In court under oath, is that perjury?)
This shows the level this Re-Bath “owner” was willing to go to instead of just doing the ethical thing he said he would do. (He gave us his “word”.) That would have been to repair the mess his company made.
Is that the kind of service you would want from a contractor? Do your homework, do your own research, before hiring Re-Bath or any contractor.
Thursday, July 15, 2010
Alignment was a problem too.
In just the width of the small window the levelness is of by over a full 1/4 inch in the span of about 2 feet.
Now the house already had a window, and it was/is level, so the part that is installed crooked is Re-Bath’s work.
Right side; note the measurement from the center of the grid line to the bottom of the window framing is less than 2 inches:
Acceptable alignment "quality" to you for a nearly $6000.00 investment? Didn’t think so…
But off on just one horizontal plane? It also is not plumb (true flat) on the top plane. Note the triangle is square to the metal window frame. We understand draft for drainage but that is excessive, (although since the window assembly has weep holes was it really even necessary?).
------------------------------------------------------------------------------------
A side note, this "window" wall panel detached itself from the wall not long after it was installed and bowed outwardly quite a bit below the window. It was not adhered correctly over the existing tile they attached it to apparently...
Point being Re-Bath did not install their own product in a commonly accepted aesthetically pleasing way, or in a properly functioning way. Why?
And as if this wasn’t enough, it wasn’t even centered (left to right) on the wall/window! But we, the customers, were the ones blamed for this by the Re-Bath franchise owner. We still do not understand that mentality or attitude.
Wednesday, July 14, 2010
Alignment issues…
Absolutely not true, we did not agree to this bad alignment, and could not have, as we did not speak to him until after there were problems. Why would anyone want a lower quality in aesthetics "upgrade"?
To be clear, the sales literature brought by the salesman before we purchased showed photos of the same quality and clean alignment as we saw in the showroom.
We took these photos at our local Re-Bath showroom after the installation to show what Re-Bath shows the public and how it differed from what they installed and vehemently tried to make us accept:
Wednesday, July 7, 2010
Since they say a picture is worth a thousand words…
Are you following all that? These photos were shot the day following the installation (10-7-07). Please note that the "One Day, Stress Free, No Mess" installation started on 10-5-07 and was never truly finished by Re-Bath of CA. Anyone can do the math and see it was not done in one, let alone two days.
Let’s start with an example of the exquisite alignment skills of the installers. Notice the packing tape still hold this trim piece “straight”? Yes, the caulk is fully dry and that was deemed acceptable by them. Also note the slopped caulk at the top of the window frame. Except for the house's glass and metal frame window, this is 100% Re-Bath work.
How about we show some of their incredible caulk work? Unbelievable as it may seem, this is exactly the work that was done around the window (dried) and they claimed this was fully acceptable caulking. Can you believe it?
We have many more photos as we had to take a lot of them since we were sued by the owner of the Re-Bath because we had the audacity to ask that he make good on his word of finishing this job before paying the balance.
And before you blast us for not just re-doing the crappy caulking, think about this, if you were being charged almost $6000.00 to do this job, wouldn’t you expect a lot better quality?
Tuesday, June 29, 2010
Don’t you just love the attitude and gall from Re-Bath representatives when the reality of their product and “service” is exposed?
If you find a self cleaning bathtub or shower please let us know! Rebath should come by every now and again so they can clean the body oil and soap scum off you shower. Why dont you just get another fucking shower if you dont like this one you fucking cry baby!!!
June 19, 2010 7:27 AM
How much does that make anyone want to have this company do anything for them?
Is this just another example of those great people skills Mr. (supposed) Manager/Owner of Re-Bath in Long Beach?
No wonder the business name was changed. Oh wait, still doing Re-Bath but also Designer Bath now? What is the problem with that ever so wonderful product "Re-Bath", that another franchise name is warranted?
Call it what you want, but the principle character is still there and this response shows the unethical nature of Re-Bath representatives, as we are convinced who this is from.
And you can see the level of “courtesy” this childish and vindictive individual displays years after we have tried to move on. We are still being taunted and harassed.
No better words than those from the person we are sure is the culprit to illustrate the problems you too will have if you hire the Re-Bath we did, and possibly any other Re-Bath franchise. We can only speak from our experience. But this is too much.
(Funny how the salesman showed pictures of the great work they had done, but would not provide any actual references, now we know why. Stock photos we'll bet. Probably are the same in all the catalogs. No real satisfied customers maybe?)
Don’t you just love the “cry baby” term? This likely from a kid playing "owner" who threw a tantrum and sued us because "his franchise" at "his control" refused to finish the job or honor the contract and failed to be properly licensed? Shameful.
Wednesday, June 9, 2010
Mildew and Mold. Yep, that’s what we call Re-Bath Quality!
Too bad we have a terrible mildew problem now in our Re-Bath Shower. We point this out after another pain in the backside cleaning of the fungus.
We were told we would never have to worry about mold and mildew in our Re-Bath shower, but we now know firsthand about the level of “integrity” and “honesty” of Re-Bath sales people and franchise operators.
We were told that the adhesive and caulking had compounds (fungicides) in them to eliminate the possibility of mold and mildew. We wonder why it began grow so soon after the installation? Actually we know why, cheap materials poorly installed by people who mislead us when they told us about what we were being sold…
Another word of warning to all potential Re-Bath (or whatever new franchise name your local post Re-Bath "scammer" is using) customers. You would be well advised to not trust them. If you have a mildew or mold problem now and want them to relieve you of that problem, they probably won’t be able to do it. Don’t believe their B.S. promises, do some homework. The system they sold us does not work in our home and they will not honor their “guarantee”. The only possible guarantee is that you too will likely be dissatisfied.
Back to scrubbing… Maybe we will start posting photos to show the crappy work and subsequent reality of one of the worst mistakes we ever made, contracting with our local Re-Bath.
Friday, April 2, 2010
Unbelieveable! We Are Still Being Harrased By The Jerk(s) From Re-Bath After All these Years!
He is apparently back to sending repeated comments under the name "Anonymous" after using "his name" of Lloyd Summy.
Why would the "father" of the cheating manager of a poorly run Re-Bath franchise expend so much effort to hound a past Ripped-Off customer? Are we the only ones being harrased by this guy?
It is beyond us.
Is it part of the Re-Bath "How to screw the customer handbook"? Assuming there is one, but the amount of the same stories on the web is enlightening...
Plus, we never dealt or even so much as spoke with this "Lloyd Summy". We did have to contend with his dishonest (possibly mentally or emotionally challenged) son Randy, and that was distasteful enough to say the least. Like walking through a turd farm and not being able to scrape the poop off later. (Seems like we missed a piece now...)
Interestingly, we had a sense of mental instablity with this guy when we first had the "pleasure" of meeting him.
See an earlier post:
Here is a link to a post we made way back on 6-6-08 recounting the activities of the day 10-4-07.
http://rebathripoff.blogspot.com/2008/06/first-day-and-incompetence-becomes.html
Here is an excerpt from that post showing our astute observation made on 10-4-07 becoming a real possible concern now:
“We began to think he has psychological defects as well as being an apparent liar.” Scary? It is to us.
Despite what some people think, we are entitled to our opinion, and that is one we shared at that time. Very scary.
But it does illustrate yet one more reason to steer clear of Re-Bath and the people that operate some of the franchises. We thought we were done with this nightmare, but this vindictive jerk is still hounding us HOW MANY YEARS LATER!? Good grief! What does that tell you?
We will not be posting all the tripe this jerk continues to vomit up at us, but we are saving it for our protection.
And since we know you are reading this "Lloyd Summy/Randy Summy" and "Anonymous". Back off and leave us alone. Go away!
Friday, March 26, 2010
Wow, it seems we struck a nerve again.
Unfortunately the idiot can’t even spell his made up profession correctly.
Whether it truly is who he claims he is doubtful since the message is full of the same babbling tripe as several earlier efforts they made. It’s probably the little weasel himself. Wonder if daddy knows his brat is dragging his name though the mud? From what we learned, the nut falls not far from the tree so it’s a moot point.
What a bunch of childish vindictive thieves. Not satisfied with ripping off customers, they take their cheating to a personal level of harassment.
Are these the kinds of people you would want to do any kind of business with?
Again we have to say it, Shame on Re-Bath and Shame on the Summeys.
And to think we haven't even been posting about the Long Beach franchise for a good 4 months... We thought it was finally over. Wonder what triggered this latest childish tirade?
Thursday, February 11, 2010
This Is Quite A Laundry List, A Dirty Laundry List. Shame On Re-Bath For Being Such Liars.
2nd Jennifer said I said ok to the spot because of the door frame…it costs $1.12 let’s be serious, all I wanted was the shower to be done correctly.
3rd Jennifer stated that I signed off, yes I did only after complaining about the door position to mark! It was 11pm and he said nothing could be done!
4th she said I called back 2 weeks later it was only 7 days and we buried my Dad in the middle of it.
5th she said I told someone I was delighted, I have never used that word to describe this mess. I said it was fine and wrote an email because Matt pushed for it to end the photo op!
6th she said I wanted it moved because I wanted to gain a half inch, what I said is it looks wrong and is the exact opposite of what we had and hated!
7th she said she met with the installers and managers to discuss this; she was on the phone with me the whole time in one call. She talked to only me.
8th she said I was given an opportunity to have doors installed this way when the job was originally done, and that I opted to follow our standard procedure of leaving the entry door frame intact and moving the door 1/2" on threshold That was never said to me never offered to me and I told them the moment I saw it off centered. It was 1/8 of an inch from the inside of the shower….see photos.
9th She said she explained that Re-Bath would move the door, against their better judgment, but that she would have to pay for that service and understand the charges would be needed to cover the added labor and the risks that would ensue. She said I agreed to a $175.00 fee for this service. This is not what was said to me by any stretch, she complained that the door might break and that was her only concern. She asked for the money and I explained it was not my fault that it was installed correctly. I talked while she yelled and finally she agreed to do it right!
10th Jennifer wrote When the installer arrived, Ms. Tuccelli stated she understood she would be charged, allowed him to perform the work, but then refused to pay when it was completed I was told it would be $175 at the start yes, but I did not say a word I walked away and let him fix it. I had not agreed to pay anything and had no intention to pay more to have it done right.
11th Jennifer said, Two weeks later the doors did in fact begin to leak, which was my exact concern from the start. It was 7 days again, and it was not her concern she was afraid of it breaking.
I am blown away at the lies this woman tells and how she is trying to make it look like it was something we did wrong and not her.
Monday, February 8, 2010
The BBB Is Not Your Ally, They Just Want The Money From The Businesses And Will Not Really Help Consumers
(Wow, the exact same thing happened when we filed a complaint with the BBB. The Re-Bath franchise owner lied about everything, even made up a few juicy libelous bits…Hmm, maybe it was slanderous when the little weasel told it to the person at the BBB. Slander, libel, regular conversation for Re-Bath agents... -Hal)
I made a copy.
Friday, February 5, 2010
Amazing How Difficult It Is To Get Hold Of These Cheating Liars Isn’t It? Customer Dis-Service!
That woman is a liar and a cheat!
I sent an email with this whole story to Matt at his email and tried jbylo@baystaterebath.com to see if she gets it, I do not know her email address I guessed since Matt’s was Mphillips@baystaterebath.com, I figured I would try.
I want her to see just what we went thru during our Re-Bath experience.
(Sadly we think she is aware, standard operating procedures and all...-Hal)
I also made a copy of this story and I am mailing it to Re-Bath LLC 421 W Alameda Dr, Tempe AZ 85282.
I got that address from the Re-bath site.
I also sent it to bvanrokel@rebath.com at 11:16 and to baystaterebath@yahoo.com at 11:31 which I got from the BBB. I also filled out a complaint to the BBB.
October 24, 2009 At 12:01 I received this
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients was aborted after 1 second(s): baystaterebath@yahoo.com
Thursday, February 4, 2010
How Difficult Can It Be To Do A Job Correctly, Especially For What They Charge?
A small one inch strip that leaked.
So he is now putting the silicone on the spot.
At 9:02am Kevin finished, he said not to shower in there for three hours to let it dry. He said there should not be any problems now, and if there is to just give them a call. (Yeah, we've heard that before!-Hal)
I said thanks and joked that the one inch hole cost me $175.00 he said yeah I know sorry.
He said that should be the last of it. I thanked him and he left.
I PRAY TO GOD THAT THIS IS THE LAST OF IT!!!!!!!!!