Thursday, August 25, 2011
Weasel is still bemoaning his loss...
We somewhat enjoy the fact this loser is still focused on us, as perverted as he is. We don't mind or even care he can't seem to let it go. It means WE WON! And he LOST!
We are proud to have helped protect the public from this shyster.
Remember to do your homework and fully check out any contractor before hiring them.
Wonder what the next pathetic response will be from that loser? Don't care. We won!
Thursday, April 21, 2011
We Received This Comment And Felt It Should Be Shared Publicly Since It Mirrors Our Nightmare.
Sent on April 11, 2011, this is yet another persons story: (We added the bold type.)
"Re-Bath in Seattle,WA area and Re-Bath Corporate are equally bad. 4/11/2011 I am coming up on a year after the first faulty install and since then Re-Bath corporate have been to my house several times.
Every time, including initial install, there is damage done to the walls around the tub and shower.
To date, I have spent over $1000 on drywall and baseboard repairs and painting. I could live with it if it was now done right but it is not!
The handle for the water mixer is loose, the shower head is tightened so hard that I can't replace it with a water saver shower head. (My water bill has gone up since they replaced the hardware the last time and I don't even like what it looks like now).
The pipe coming out of the wall with the shower head is not very tight and "wiggled" when I tried to get the shower head off.
The caulking is horribly sloppy and all over the place and still it is coming off!!
I could go on for hours but having already lost several days work ($$$) to try to get this done I will most likely find a good attorney and sue this rip-off company.
I have never sued anyone but this company should not be allowed to operate the way they are.
They make promises and then you never hear from them again.
I have dealt with 3 different people at corporate and they are all liars.
I'm pretty sure they are waiting for the 1 year to have gone by. I'm sure there is some fine print somewhere that says they are not responsible after a year."
We share your frustration and wish you luck in getting some compensation. We took legal action and are glad we did not let them get away with everything they tried to rip us off for. As far as we could tell they have NO ETHICS and will likely attempt dispicable actions if you try to sue or just deal with them.
Be strong and take some comfort in knowing you have many other Re-Bath victims rooting for your success.
Remember, everyone, like we have been saying, do your home work BEFORE contracting with ANYONE. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. Maybe it is the terrible work they have done and a total lack of ethics and honesty? You be the judge.
Thursday, March 10, 2011
Regarding The Power of the Pen - Just To Be Absolutely Clear…
On the contrary, we hope there are more reputable contractors are in the proverbial pool available to the public.
It can only serve to create competitive pricing and better workmanship. That translates to more satisfied customers and likely repeat business for those reputable contractors. Win-Win don’t you think?
If the knowledge of what to check for before contracting with a business saves some people the aggravation and costs of dealing with a less than reputable or professional contractor, how can that be construed as a negative? Unless you are one of those unscrupulous contractors maybe?
The onus of ethical behavior is upon the business and/or contractor, and if that responsibility is not met, it is not the customers fault. And it should come as no surprise that the word of bad service travels farther and faster than that of good service.
Contractors: Don’t get mad at the consumer if you fail to follow the rules and laws in place, or get caught lying to or cheating a customer. You need to take responsibility.
Expect the customer to tell others what transpired. If you are lucky it will be recognition for a job well done. If you are less than ethical, you deserve what you get when they share the truth publicly.
We are only offering this information to help enlighten the public to protect themselves from the contractors that are out there not being honest, ethical or operating above the laws of the applicable areas they may work in.
Remember, this blog was only started after and because we were taken advantage of by an unscrupulous, dishonest and unethical contractor and the refusal by the parent company to take responsibility when our home was seriously damaged by Re-Bath. If they had acted ethically and made proper restitution, we would not have felt the need to share our experience.
Wednesday, March 9, 2011
But Wait, There’s More! Very Bizarre Part 3
"The whiny whimper of a cheater who has been taught a lesson.."
Why do we think it was him?
Because, this post was never published publicly in our blog.
We moderated it and refused to publish it since there were some other disturbing comments along with it.
So it is not only unlikely, it is impossible to be a coincidence for him to have just pulled it from the air.
What does it mean? Has anyone heard of that phase before, (or since)?
What is more important is how it ties this individual to the comments and threats he was “stalking us” with and also posting in a clone blog meant to be mistaken for this (our)blog to embarrass us, or worse.
The strikingly similar quote in his bogus clone blog he posted on 4-7-2010, an entire year and a half later:
The whinney whimper of a cheaper being taught a lesson"
Note that his spelling and writing skills as a whole are weak and in the same vein as this minor deviation in the spelling of “cheaper”.
We assume he meant “cheater” like the first time he used it, but that is just a logical guess.
Sure is damning evidence it was done by the same person is it not?
Who else could have done it? No one!
The same person clearly authored both posts.
In the Profile section in the fake clone blog we contend he created to libel us, Randy Summy had created this fictional and twisted background; we assume he based the sick stuff on his own personal preferences, pure assumtion, we do not know him personally.
But the fact remains that this included our actual personal information (which we deleted here), something never made public and only he (and his accomplice(s)) knew.
Cleary, this evidence busts him as the one doing this dreadful stuff simply (we assume) as retaliation for us not allowing him to get away with ripping us off. Shows us how much of a vindictive son-of-a-bitch he truly is, you can make your own decision...
Here is the entire fabricated profile we contend Randy Summy posted using our name and location to try to defame and damage us. This was retrieved from the now defunct blog site he (and/or fatbutterfly2) created at(http://rebathsucks.blogspot.com/) on 5-7-10 :
"About Me
######### (Actual name deleted for privacy and safety.)
View my complete profile ######### (Actual name deleted for privacy and safety.)
Gender: Male
Location: ############### (Actual location deleted for privacy and safety.)
State:## (Actual location deleted for privacy and safety.)
Interests:
Special
Favorite Music:
The whinney whimper of a cheaper being taught a lesson
Favorite Book:s
Any book on bondage.
My Blogs Team Members:
Rebath Sucks
User Stats
On Blogger Since September 2008
Profile Views (approximate) 86"
Again, no one knew Helpful Hal’s real name except Mr. Summy and his partners in crime.
Therefore who could have done this except him or someone with his help, you know, like fatbutterfly2…?
There you have it. More reasons to not deal with the aforementioned company or its representatives.
Please, we implore you, take the extra time to learn about the potential contractors you consider hiring. A little research before can save you a major nightmare later. Also remember, good BBB rating means nothing! Dig deeper for your own benefit.
Tuesday, March 8, 2011
Very Bizarre Part 2
We commented about the first one posted and never followed up.
Why is it still important or even relavent?
Because this person went out of his way to maliciously cause us harm when he was not able to manipulate us and we think it is only fair to let the public know the whole truth of the matter, what they may expect should they choose to do business with him or one of his companies. We apologize for the delay.
(Had it not been for "Anonymous" posting that "homosexual bashing" comment, we probably have not have finished the response), but we digress...
The second malicious and phony "clone blog" post was posted at www.rebathsucks.blogspot.com on 4-6-10 and was a plagiarized copy of a blog entry we posted back on 7-22-08 but he filled it (poorly) with his disgusting libelous lies and twisted the content. We have no doubt this rewritten tripe was posted by Randy Summy and/or his companion fatbutterfly2:
"Tuesday, April 6, 2010
Meeting the weasel!!!!
On Friday 10-12-07, the manager showed up at 3:50 PM, first time I met the guy face to face, He was wearing shorts and a tee shirt. (All these guys are teases.) He spent an hour viewing the shower and surrounding areas. He immediately refused to take responsibility for my problems saying that he blamed us for our own actions. .He continued to blame us for ostensibly trusting the salesman and that there was nothing behind the condom left on
the counter. Sadly he even chastised us for believing and trusting what he himself said before we signed up with Re-Bath if I thought the salesman came with the package.. Hard to believe, to our faces he actually blamed us for not getting what I wanted from the salesman And he was holding the document he requested I write in his hand! And then he tentatively approved it. . No I am s not strong enough, he is a liar to the devil. He said they would give us the shampoo tray and grab bar we ordered and that Oscar said he’d install them. You know the only way to test these things is to try them and he refused to give me a shampoo. Great customer service!He said he’d call us Monday the 15th, at least I got him to give us his email address, (assuming it is correct). So we called he at 11:23 AM at the number he provided. Although he said he could be reached Saturdays, we got a message saying the office was closed. We left a message asking him to respond via phone or email, and repeated our phone number to make sure he couldn’t say he didn’t have it. I also called Heidi Seyler.
I spoke to Heidi and she is a bull dyke if ever I meet one. She has the nerve to state that she doesnt get involved with "gay stuff". The nerve of her to call me gay. The most I can be called is gay curious. I have yet to meet the weasel.
HelpfulHal ######### (Actual name deleted for privacy and safety.)
Posted by fatbutterfly2 at 3:08 PM 0 comments"
(We surmise Randy Summy also has a personal issue with Heidi Seyler at Re-Bath Corporate from that rant.)
No one knew Helpful Hal’s real names except Mr. Summy. This clearly shows us that Randy Summy is not only vindictive, but a (disturbed in our opinion) sick pervert and a liar too.
For proof/reference/comparison, you can view the original blog entry he lifted and disgustingly modified. Please note we had witnesses to the actual event of the only time he was at our home, in case you thought for a second there was one iota of reality in that sleaze-fest of his probable fantasy. Makes us really wonder if he was not writing of his own slutty homosexual desires. After all, it shares a twisted commonality with many of the comments he sent to us at other times. We think this shows he is a sick bastard. After all what do you think of a person who would make up that "story" and publicly attribute it to a past customer that they mistreated?
Here is the link to that original page from our (this blog) that we contend Randy Summy plagiarized and distorted for his homosexually laden May-6-2010 post:
http://rebathripoff.blogspot.com/2008/07/meeting-of-weasel.html
Maybe we should sue him for plagarism AND libel?!
A little levity and humor there folks!!!
But seriously, it is truly scary to us that someone would create such a perverted, disgusting and libelous diatribe and post it publicly and falsely attribute it to another person to cause embarrassment or worse to a customer he RIPPED OFF simply because we stood up to him!
Oh, and how did we find out about that phony clone blog you may ask?
VERY good question!
We were alerted by someone using the exact same "Anonymous style" as the OTHER posts we attribute to Mr. Summy.
Coincidence again? We think not!
Again, we implore you, The Public; please do your research carefully before hiring a contractor, even if they have T.V ads or a nice showroom. You do not want to deal with someone like this or have to worry about them retaliating against you later, or even possibly stalking you. (Yes, you read that right.)
And to think he was being protected by Re-Bath corporate while he was doing this repulsive smearing of us online. Really, please do yourself the favor of research!
Monday, March 7, 2011
Hmmm Something Seems Somewhat Familiar About This “Anonymous” Comment...
"I would have to say your hate blog is homophobic, gay bashing and anti-female, Mr. Helpful Hal. Why do they allow you to post such thing?"
So... We’d like to respond to that “Anonymous”:
Hate blog? Since when is trying to protect the public by sharing a truthful story of a home repair nightmare a hateful action?
Anyone else find anything we wrote to be "homophobic", "gay bashing" or "anti-female"? Didn't think so!
We had to wonder how long it would take for a weasel to drag itself out of the gutter sludge and how ignorant they must be to come to that “conclusion” considering the facts that were posted in this blog.
We made no comments that could be construed as homophobic or anti-female by anyone who can read at or above a second grade level.
However, yes, we do hate what Re-Bath and Mr. Summy have done to us and our home, but that does not make this a “hate blog”.
Clearly the troll who wrote this referenced comment has either an inability to understand simple English, or just wants to be a jerk, (maybe they can’t help it? We have met such an individual...). In addition, what possible benefit to this discussion did they think could be made by posting such a red herring of a comment? Or is that the best they could do to tes the waters and see if we were still monitoring the comments to our blog? What a moron for insinuating we wrote such tripe. (That's not gay-bashing or anti-female, it's social commentary.)
Yes we monitor the blog, but until this didn't see too much that warranted us to add to it.
And to answer your lame question, "They” allow us to post these truths and opinions due to the First Amendment. Same reason as you are allowed to post the misleading comment you did. Try to enlighten yourself before exposing your lack of cerebral acuity next time.
By the way, (Mr and/or Ms "Anonymous") your comment reads as if it was written by fatbutterfly2 herself or someone else mentioned in this post… And in addition, it follows a pattern we have been tracking from earlier posts made to this blog. Hmmmmm.....interesting...
Please continue to post in the same fashion, or try to figure out what the pattern is so you can alter your style, either way, we have this tagged. Or go the hell away you LOSER!
It is very sad when a disreputable contractor who got busted for illegal practices harasses the customers he cheated for years afterward.
Just serves as a reminder to do your homework before contracting with any home improvement company or person, lest you get the same treatment we have been subjected to.
We found out too late the Re-Bath franchise we contracted with was operated by a dishonest and vindictive jerk. Apparently it is the way other Re-Bath franchises operate as well from what other people have posted within this very blog as well as all over the internet...
Research thoroughly before contracting with anyone, check for valid licenses and that all workers are legal to work. Please protect yourselves!
Tuesday, July 20, 2010
A Movie and A Picture… A Disaster Double Feature… With a Trailer…
Here's another live action shot, this time of another improperly attached wall, (like the one where the light switch is located).
Also note, the plumbing was not even anchored to anything inside the wall. When we pulled on the mixer valve, it came out of the escutcheon without turning on.
We don't think it was to code at all... And subsequently our thoughts on that were proven to be true.
And little did we know at the time this was shot, it was already leaking and in the not too distant future our downstairs ceiling would cave from the plumbing leak of this Re-Bath mixer valve installation.
One reason for this unacceptable flexing of the wall is this:

Foam was used to “shore up”, or construct the wall at the area Re-Bath removed the tiles and wall board from to install the shower mixer valve.
Just soft foam! Seems to us like a cheap way to go. We were later told that GreenBoard was the correct material to use.
Would you want this in your bathroom?
They also neglected to properly anchor the pipe in the wall to the framing.
It leaked enough for the water to soak into the wooden floor from the other side (inside) of the wall and rot it:
And caused our kitchen ceiling below to come down from being waterlogged…
Thursday, July 8, 2010
Here is some more of the sloppy caulking we were assured was an acceptable standard by Re-Bath of CA. The worst part is it is a silicone based caulk that rendered that door jamb unpaintable even after removing the caulk. Note both colors are pooly done, but wait, why is there white on the jamb in the first place?
Nice gouge, more evidence of the "care" that went into the installation, and yes, were were accused by Randy of claiming they did it "that it was there before". Trust us, they did make the gouge...
Here's another classic shot. They tore up the floor (note the same style of caulking at the base too, about as close to continuity we got) and then Randy claimed it was that way when they got there.
Well, it was that way when he got there, because his crack team did the damage, but this was the first time Randy had been to our home, how on earth could he know? But he argued in court under oath it was that way before the installers started... Notice that they didn't even install a Re-Bath pan after all the bragging and selling us on how high the Re-Bath quality was? We're not sure if this is Bait & Switch, but the Re-Bath pan we ended up with is not as much of a flexi-flyer as this one was. Who are we kidding, not sure if it was Bait & Switch? Look at the label.
Wednesday, December 9, 2009
Two days turns into a week...
Where the hell is Dan?
Dan arrives and it is 11:47 am to finish putting in my bathroom fixtures before noon, YEAH RIGHT!
He was polite and cleaned up after he was done. (Nice compromise?-Hal)
However I had to cancel my cat’s vet appointment, and the registry will now have to wait till tomorrow, which caused me to make my date to meet my friend Rose to be pushed off till next week too since I am not going to the registry now and tomorrow.
(These Re-Bath people are either ignorant of the problems they cause by their repeated tardiness, or worse. They seem to not care of the repercussions their failed actions have on those who are paying a premium for services not rendered.-Hal)
I have other plans and work, all because I was nice to him and he was late in return.
No good deed goes unpunished!
(Yes, exactly. Try to be nice and accommodating, what do you get from these people? Disrespected and inconvenienced.-Hal)
Just as Dan was putting in the sink he hit the wall opposite the shower and put a huge ding in it. (We had the same problems with our inept installers, all they want is to get out and collect the cash, repairing damage they caused was not something they felt obligated to do, no matter what they say about fixing it.-Hal)
He apologized and I said I would take care of it; I just wanted him out at this point! I was really bummed because they are or were all new walls, God I want this over! (We know that feeling…-Hal)
I asked Dan to move the shower dial too, I explained that we hit it and it changes the temperature while we shower, the dial is facing up and while showering a few times my husband turned the water full hot and it was kind of scary.
Dan said it can’t be done. (We thought Re-Bath were pros, real professionals... What about the part that the customer is right?-Hal)
I said you can’t just turn the handle to face down?
He said no you can’t, it only fits one way. He finished at 1:55pm. (Wow, only two hours late. That sarcasm font would be good here too.-Hal)
7 days total not 2 like promised and I could have worked this morning too.
I paid in full the remainder of the $7,858.00 which was $2,000.00 and was glad it was over! (But it’s never really over is it?-Hal)
In the afternoon I got a call from Re-Bath asking to come back to take the photos of the after, Matt asked me to smile big and hold a Re-Bath sign. (Wonder if they'll include a shot of ding they put in the wall?-Hal)
I said fine.
He said Melissa could be here on Wednesday or Thursday.
And I lied because I really wanted this over with, I was tired of hearing from Re-Bath and tired of a week of men working in my home, when I was told two days,
I was tired of no toilet and sink…so I lied and said I was going away on Tuesday night and wouldn’t be back for two weeks. If he wanted the photo he would have to come the next day. (Good for you!-Hal)
He hung up made a few calls I guess, and called me back saying Tuesday morning between 8am and 9am Melissa would be here. I said ok between 8 and 9am right? He said yes. What a headache! (Yep, Re-Bath is the headache that keeps on aching...-Hal)
Tuesday, November 4, 2008
Is That The Light At The End Of The Tunnel? YES, But It’s Not Daylight, It’s A Train and We’re About To Get Railroaded!
“Attached is our final offer regarding the resolution of your complaint against Re-Bath of California. This includes the Manufacturing Lifetime Warranty on the Re-Bath products. Please sign and return this agreement to us by end of business day Wednesday, June 18th, 2008. Once this is signed and returned to us, a check will be issued to you and a copy of the warranty will be sent with it.
Please let me know if you have any further questions.
Regards,
Heidi Seyler
Re-Bath, LLC
P. (800) 426-4573 ext. 112
F. (480) 833-7199”
After having the “agreement” (Maybe Re-Bath should look up the word agreement so they can understand it constitutes a meeting of the minds.) reviewed by legal counsel it was suggested a minor change should be made as the way it was written was not a balance offer by any means.
In fact said counsel used the legal term of “That is a Bullshit document, and who ever wrote it knows it.”
The minor change did not negate the intent, just slightly protected us in an area that was very unlikely to even occur, but would cause Re-Bath no harm, unless they were guilty of doing what they claimed they did not and were not doing. And even in that case it still would probably been a moot point. Is there enough double talk in there?
The fact that they refused to accept it and denied receiving it speaks volumes to their motives and intentions.
On 6-19-08 we received this untruthful email. (The claim that it was not received by 5:00PM is a total lie as we have the fax confirmation that it was received well before 9:00AM on the 18th of June 2008):
“The agreement that was faxed into us was amended from the original version of what was sent to you.
Due to the fact that our General Release was not returned to us by 5:00pm on June 18th, 2008 we are considering our offer null and void and no further offers will be made.
Regards,
Heidi Seyler
Re-Bath, LLC “
Notice they are canceling their warranty because they claim we did not meet the unfair short term arbitrary time frame they demanded that we meet, even though we indeed met it.
The warranty is not something they have the right to cancel. They are liable, PERIOD!
To claim we lost our chance at collecting by not meeting their arbitrary and unlawful deadline (when we have written documentation that we did) is flat out dishonest.
They don’t even have the right to demand that we meet that short deadline especially since it was made by sending a blind email!
WHAT A BUNCH OF RE-BATH! We are sure this is the way they treat the majority of the customers they cheat. It is astounding the lies they tell, and they can’t even keep them consistent.
If you are unfortunate enough to contract with them, the odds of you being treated like this, or Heaven forbid worse, are quite great.
Thursday, September 18, 2008
Re-Bath Tries to Void Our Warranty Or Refuse to Pay For The Damage That Warranty Was Supposed To Protect Us From
What good is a warranty if it is to be voided in order to be applied?
In a message dated 6/5/2008 3:57:04 P.M. Pacific Daylight Time, nmurdock@rebath.com writes:
“Upon review of your punch list as well as the quote for your bath & kitchen ceiling repair, Re-Bath is prepared to offer you the following:
- Compensate you for the cost to repair your kitchen & bath ceilings (items 1 & 4 on your punch list) - $4,050.00
- Compensate you for the cost to repair the paint damage caused to your master bath ceiling (item 2 on your punch list) - $250
In exchange for this compensation, you agree to sign an agreement releasing Re-Bath of California, Re-Bath of San Diego & Re-Bath LLC of any further responsibility or liability & accepting the installation “as is”.
Please respond by e-mail if this is agreeable to you.
Sincerely,
Norm Murdock, CFE
Vice President - Franchise Operations
Re-Bath LLC
421 W Alameda Dr
Tempe, AZ 85282
ph 480-844-2596 ext 126
fax 480-833-7199”
Can you believe the audacity?
Re-Bath Corporate (Norm Murdock) now refuses to honor the warranty, yet they want us to absolve them of any and all responsibility in order to get them to pay for the water damage to the kitchen ceiling and bathroom floor and give up all rights to collect from Re-Bath of CA for subsequent damages. What the heck do they think a warranty is, or means?
Earlier Norm said he would compensate us fairly. This jerk now actually expects us to surrender our warranty to collect, or forfeit reimbursement of the damages they caused us. And for less that the agreed upon monetary figure! Granted the warranty probably is not worth the paper it’s written on, but how can anyone at that corporate level expect to leverage a written lifetime warranty they provide (as a cornerstone to the sale of their product) and owe on due to their own incompetence against the damages they caused.
Mind-boggling! He is either a total moron or total crook. (Anyone wishing to vote or comment is welcome to.) What he is trying to do is absolutely criminal.
Let’s make this clear to everyone reading this. By law you cannot force someone to give up the rights to the warranty in order for them to collect on that warranty. Think about it.
Let’s say you buy a new car. Let’s say it comes with a 6 year 60,000 mile bumper to bumper warranty, pretty standard stuff.
When it only has been driven 50 miles, the engine blows up. The dealer and the manufacturer then tell you they will only fix it if you sign off and state that if any else ever goes wrong with that car, it is not under any warranty. If you don’t sign away your warranty, they will not fix or repair the car. You are stuck with it.
Of course that is illegal in the automotive world and in business in general. But that is exactly what Re-Bath VP Norm Murdock was demanding!
Do you really want to deal with a company that operates with those kinds of deceitful ethics?
Another point to be made is that Dave Sanders, the President of Re-Bath corporate was being copied on every email sent to Re-Bath, and refused to take our calls or respond to voice mail messages or email messages. In effect hiding under his desk it seemed. But then we got the same impression from Mr. Murdock on many occasions too. Sure makes them look like a bunch of cowards and cheats, and their actions shore up that perspective too.