We’re taking a break in the telling of this soap opera / nightmare to pass this recently discovered information on to you. After all, the main purpose of this blog is to protect other potential customers of Re-Bath from falling victim to their tactics. At least to make them aware of how they have treated other customers. Yeah, odds are they’ll treat you the same if you give them the chance.
We sure wish we had found that blog before we contracted with and got screwed by Re-Bath of California, and then Re-bath Corporate in Arizona, and then Re-Bath of San Diego, then Re-Bath corporate again....
Just type in “Re-Bath Liars” in Google and it will come up as one the first links on the first page. The same name as one of the people at Re-Bath who tried so hard to cheat us is in that blog too, go figure.
And there are multiple listings of people who refer to Re-Bath people as liars, not just one or two. Wonder why that is? And within those listings are many more. Could it be that they are LIARS!?
It was not just a fluke that we had these problems, it is now painfully obvious that it is the way Re-Bath operates through out the whole country. There are far fewer happy customers (Are there really any? The “happy” ones sound like shills.), than ones that have been Ripped Off by Re-bath. And since most people don’t go public with these situations, one can only imagine the true numbers of dissatisfied victims of Re-Bath nationally. The percentage has to be staggering.
For those interested here is the direct link we found:
http://www.ohword.com/blog/340/dear-home-depot-re-bath-of-connecticut
We sincerely hope it is OK that we posted that link. We will gladly remove it if asked, but since it is offering protection in providing similar information to potential consumers, we thought it was the right thing to do.
Showing posts with label Leak. Show all posts
Showing posts with label Leak. Show all posts
Thursday, September 4, 2008
Tuesday, August 19, 2008
More Unprofessional Behavior From Re-Bath and Re-Bath Allies
The water had to be shut off and instead of allowing us to call our local responsible regular plumber; they had one sent from San Diego, probably over 100 miles away.
Yes, it took hours for them to arrive, and yes it was very inconvenient again.
We were even treated to a hard sell scare sales pitch by them to have them install a $490.00 valve so our pipes don’t burst. What a load of hogwash.
They claimed they were the official Re-Bath plumbers for all installations from Los Angeles to San Diego.
We asked why this was the first time they were ever here as every Re-Bath install attempt done here required a plumber. It’s interesting that they have an “official” plumber, but choose not to use them twice at the expense of our home due to the leaks they caused. Or he could just be lying? We’ll leave that one out there without making a definitive call.
We will say that he refused to provide any paperwork regarding the work done on our home. We must have asked a half dozen times, and he said he would only provide documentation if we paid him right then. For repairing incorrectly done plumbing by Re-Bath? Well, it seems they are just as ethical as Re-Bath, birds of feather you know.
He did finally agree to leave a work order documenting what work was done. But he high tailed it out as fast as he could without providing it. Yes, we consider that to be dishonesty.
We got the water turned back on and they went back to work on the installation, but they still managed to screw it up by hacking up the wall to the point they had to extend the wall panel out and leave partial tiles to cover the additional damage they caused. It looks like a second grader did the job, an uncoordinated second grader at that. This was one of the main points of the cosmetic side of the installation we were concerned about. It was discussed every step of the way, yet they still were able to screw it up AGAIN! We cannot believe how stupid these jerks are! Or are they ignorant? Or do they just not care? Sadly it is the consumer who ultimately has to live with this crap.
They were unable to make any of the wall panels look like much more than a patch job.
We also noticed that despite the sales pitch of using mold and mildew proof adhesives to attach the wall panels, the stuff they were using this time had no such fungicides in it. The earlier installations used an adhesive with fungicides, but then again, we saw how well that worked. We know this because we read the labels on the tubes during each installation.
When we asked about this discrepancy we were met with the tactic of “we won’t finish if you don’t let us use it and then you won’t have a shower”. Great, childish threats again, ho-hum… Then it was back to the old “it’s what Re-Bath always uses”. That was a lie too… No surprise, but very tiring to say the least. Then it became, “you tell us what to use”. Why should we have to tell the “professionals” what they should know? We are just comparing what we were sold with what they were installing. You know they would say it voids the warranty too. Another Bait & Switch deal from Re-Bath?
Yes, it took hours for them to arrive, and yes it was very inconvenient again.
We were even treated to a hard sell scare sales pitch by them to have them install a $490.00 valve so our pipes don’t burst. What a load of hogwash.
They claimed they were the official Re-Bath plumbers for all installations from Los Angeles to San Diego.
We asked why this was the first time they were ever here as every Re-Bath install attempt done here required a plumber. It’s interesting that they have an “official” plumber, but choose not to use them twice at the expense of our home due to the leaks they caused. Or he could just be lying? We’ll leave that one out there without making a definitive call.
We will say that he refused to provide any paperwork regarding the work done on our home. We must have asked a half dozen times, and he said he would only provide documentation if we paid him right then. For repairing incorrectly done plumbing by Re-Bath? Well, it seems they are just as ethical as Re-Bath, birds of feather you know.
He did finally agree to leave a work order documenting what work was done. But he high tailed it out as fast as he could without providing it. Yes, we consider that to be dishonesty.
We got the water turned back on and they went back to work on the installation, but they still managed to screw it up by hacking up the wall to the point they had to extend the wall panel out and leave partial tiles to cover the additional damage they caused. It looks like a second grader did the job, an uncoordinated second grader at that. This was one of the main points of the cosmetic side of the installation we were concerned about. It was discussed every step of the way, yet they still were able to screw it up AGAIN! We cannot believe how stupid these jerks are! Or are they ignorant? Or do they just not care? Sadly it is the consumer who ultimately has to live with this crap.
They were unable to make any of the wall panels look like much more than a patch job.
We also noticed that despite the sales pitch of using mold and mildew proof adhesives to attach the wall panels, the stuff they were using this time had no such fungicides in it. The earlier installations used an adhesive with fungicides, but then again, we saw how well that worked. We know this because we read the labels on the tubes during each installation.
When we asked about this discrepancy we were met with the tactic of “we won’t finish if you don’t let us use it and then you won’t have a shower”. Great, childish threats again, ho-hum… Then it was back to the old “it’s what Re-Bath always uses”. That was a lie too… No surprise, but very tiring to say the least. Then it became, “you tell us what to use”. Why should we have to tell the “professionals” what they should know? We are just comparing what we were sold with what they were installing. You know they would say it voids the warranty too. Another Bait & Switch deal from Re-Bath?
Monday, August 18, 2008
Re-Bath Causes A Catastrophe
On the morning of Saturday May 17th, 2008, about two hours before the Re-Bath crew from San Diego was scheduled to arrive, we noticed our kitchen ceiling was significantly bowed. It was right under the bathroom in the same area as the earlier leak caused by Re-Bath of California. But now there was a 4 foot by 8 foot sag!
When the Re-Bath guys showed up on time, (HA! On time? Nope. On Re-Bath time maybe. Of course they were late again!), we showed them the ceiling and how it was apparently waterlogged.
They went to work removing the shower door and fixture wall; ironically (luckily?) the wall panel they came to replace was the wall the leak was behind. Imagine if they had not come to fix their last error, our ceiling would have probably fallen during the next week or so and done thousands more dollars of damage.
Once they exposed the pipes in the wall it was shooting a stream of water out of the joint THEY CLAIMED THEY FIXED! Re-Bath of San Diego badmouthed the shoddy work of Re-Bath of California and then proceeded to MAKE IT WORSE! Instead of a drip it was now a stream, a constant spray.
We checked in the attic adjacent to the shower and found it to be flooded.
The wood bathroom sub floor was now warped too.
They schlepped all the debris out of the house as fast as they could, but we were still able to get photos of it. It was obvious they were trying to down play the damage and amount of water logged materials. But what can you expect from this group? Dishonesty, lack of accountably and covering their asses are apparently the primary points of their job from what we’ve witnessed of them.
They even had the nerve to tell us it really wasn’t as wet as we thought it was after they spent some time covering it up. As if we were too stupid to know what we were seeing with our own eyes.
Oh, the big sag in the kitchen ceiling is not a clue that is as wet as we think?
The standing water in the attic we cleaned up is not as wet as we think?
The waterlogged as a wet sponge drywall they tried to hide isn’t as wet as we think?
The soaked insulation they tried to hide from us (but it leaked out the bag) isn’t as wet as we think?
How the hell do they know how wet we thought it was? The damage had been done, and this is their idea of damage control, moronic to say the least.
We’re sure you can tell by now how disgusted we are with the lies Re-Bath employees propagate as normal conversation. We don’t think they have the ability to be honest quite frankly. It would certainly cut into their business if they were required to be.
When the Re-Bath guys showed up on time, (HA! On time? Nope. On Re-Bath time maybe. Of course they were late again!), we showed them the ceiling and how it was apparently waterlogged.
They went to work removing the shower door and fixture wall; ironically (luckily?) the wall panel they came to replace was the wall the leak was behind. Imagine if they had not come to fix their last error, our ceiling would have probably fallen during the next week or so and done thousands more dollars of damage.
Once they exposed the pipes in the wall it was shooting a stream of water out of the joint THEY CLAIMED THEY FIXED! Re-Bath of San Diego badmouthed the shoddy work of Re-Bath of California and then proceeded to MAKE IT WORSE! Instead of a drip it was now a stream, a constant spray.
We checked in the attic adjacent to the shower and found it to be flooded.
The wood bathroom sub floor was now warped too.
They schlepped all the debris out of the house as fast as they could, but we were still able to get photos of it. It was obvious they were trying to down play the damage and amount of water logged materials. But what can you expect from this group? Dishonesty, lack of accountably and covering their asses are apparently the primary points of their job from what we’ve witnessed of them.
They even had the nerve to tell us it really wasn’t as wet as we thought it was after they spent some time covering it up. As if we were too stupid to know what we were seeing with our own eyes.
Oh, the big sag in the kitchen ceiling is not a clue that is as wet as we think?
The standing water in the attic we cleaned up is not as wet as we think?
The waterlogged as a wet sponge drywall they tried to hide isn’t as wet as we think?
The soaked insulation they tried to hide from us (but it leaked out the bag) isn’t as wet as we think?
How the hell do they know how wet we thought it was? The damage had been done, and this is their idea of damage control, moronic to say the least.
We’re sure you can tell by now how disgusted we are with the lies Re-Bath employees propagate as normal conversation. We don’t think they have the ability to be honest quite frankly. It would certainly cut into their business if they were required to be.
Re-Bath Causes A Catastrophe
On the morning of Saturday May 17th, 2008, about two hours before the Re-Bath crew from San Diego was scheduled to arrive, we noticed our kitchen ceiling was significantly bowed. It was right under the bathroom in the same area as the earlier leak caused by Re-Bath of California. But now there was a 4 foot by 8 foot sag!
When the Re-Bath guys showed up on time, (HA! On time? Nope. On Re-Bath time maybe. Of course they were late again!), we showed them the ceiling and how it was apparently waterlogged.
They went to work removing the shower door and fixture wall; ironically (luckily?) the wall panel they came to replace was the wall the leak was behind. Imagine if they had not come to fix their last error, our ceiling would have probably fallen during the next week or so and done thousands more dollars of damage.
Once they exposed the pipes in the wall it was shooting a stream of water out of the joint THEY CLAIMED THEY FIXED! Re-Bath of San Diego badmouthed the shoddy work of Re-Bath of California and then proceeded to MAKE IT WORSE! Instead of a drip it was now a stream, a constant spray.
We checked in the attic adjacent to the shower and found it to be flooded.
The wood bathroom sub floor was now warped too.
They schlepped all the debris out of the house as fast as they could, but we were still able to get photos of it. It was obvious they were trying to down play the damage and amount of water logged materials. But what can you expect from this group? Dishonesty, lack of accountably and covering their asses are apparently the primary points of their job from what we’ve witnessed of them.
They even had the nerve to tell us it really wasn’t as wet as we thought it was after they spent some time covering it up. As if we were too stupid to know what we were seeing with our own eyes.
Oh, the big sag in the kitchen ceiling is not a clue that is as wet as we think?
The standing water in the attic we cleaned up is not as wet as we think?
The waterlogged as a wet sponge drywall they tried to hide isn’t as wet as we think?
The soaked insulation they tried to hide from us (but it leaked out the bag) isn’t as wet as we think?
How the hell do they know how wet we thought it was? The damage had been done, and this is their idea of damage control, moronic to say the least.
We’re sure you can tell by now how disgusted we are with the lies Re-Bath employees propagate as normal conversation. We don’t think they have the ability to be honest quite frankly. It would certainly cut into their business if they were required to be.
When the Re-Bath guys showed up on time, (HA! On time? Nope. On Re-Bath time maybe. Of course they were late again!), we showed them the ceiling and how it was apparently waterlogged.
They went to work removing the shower door and fixture wall; ironically (luckily?) the wall panel they came to replace was the wall the leak was behind. Imagine if they had not come to fix their last error, our ceiling would have probably fallen during the next week or so and done thousands more dollars of damage.
Once they exposed the pipes in the wall it was shooting a stream of water out of the joint THEY CLAIMED THEY FIXED! Re-Bath of San Diego badmouthed the shoddy work of Re-Bath of California and then proceeded to MAKE IT WORSE! Instead of a drip it was now a stream, a constant spray.
We checked in the attic adjacent to the shower and found it to be flooded.
The wood bathroom sub floor was now warped too.
They schlepped all the debris out of the house as fast as they could, but we were still able to get photos of it. It was obvious they were trying to down play the damage and amount of water logged materials. But what can you expect from this group? Dishonesty, lack of accountably and covering their asses are apparently the primary points of their job from what we’ve witnessed of them.
They even had the nerve to tell us it really wasn’t as wet as we thought it was after they spent some time covering it up. As if we were too stupid to know what we were seeing with our own eyes.
Oh, the big sag in the kitchen ceiling is not a clue that is as wet as we think?
The standing water in the attic we cleaned up is not as wet as we think?
The waterlogged as a wet sponge drywall they tried to hide isn’t as wet as we think?
The soaked insulation they tried to hide from us (but it leaked out the bag) isn’t as wet as we think?
How the hell do they know how wet we thought it was? The damage had been done, and this is their idea of damage control, moronic to say the least.
We’re sure you can tell by now how disgusted we are with the lies Re-Bath employees propagate as normal conversation. We don’t think they have the ability to be honest quite frankly. It would certainly cut into their business if they were required to be.
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