Tuesday, July 29, 2014
Another Public Service Announcement, Maybe a Warning.
We have noticed a company called Bath Fitters now advertising on TV. The ads look very similar to the ones we saw in 2007/8 for Re-Bath. In fact the pitch sounds almost identical and the claims are exactly the same. The finished baths and showers in the photos look just like the Re-Bath junk too.
We can clearly see the fixtures in the Bath Fitters ads are the exact same ones Re-Bath used on our mess, and we were told Re-Bath has an exclusive on those Wolverine brand fixtures. Hmmm. Sounds (looks?) suspiciously interesting, no?
We know the sleazy contractor we first dealt with also operated under this company name, and the products back then were more than just comparable, they looked exactly the same and were probably from the same outlet/manufacturer (we are making a semi-educated guess backed with logic). Even the installation time promises are the same.
So we are urging anyone considering using this company to read our blog and learn about the potential for disaster since the products and sales pitch could very well be the very same.
Stay safe, protect yourself, do your homework. And don't trust what the sales people say.
GET EVERYTHING IN WRITING.
If they don't want to put it in writing, ask them why.
Tuesday, April 29, 2014
Too Much Mold, So Much For the Re-Bath Guarantee...
We have to replace the Re-Bath caulking. It didn't even last a few years before the mold began, and if you recall, one of the major selling points by Re-Bath was that it would not have any mold problems.
Was that a lie, or just part of the sales pitch? In our case we think it was a blatant lie; considering how many other lies we were told by them.
Figured we might as well share this and keep the blog active, just in case someone else was considering using Re-Bath. We heartily suggest you don't. Unless you like being ripped off and lied to...
Can't wait to see what we find once we remove the obviously non-mold-free caulk Re-Bath used after being sold a guaranteed "not to mold up installation". Stay tuned if you wish.
Was that a lie, or just part of the sales pitch? In our case we think it was a blatant lie; considering how many other lies we were told by them.
Figured we might as well share this and keep the blog active, just in case someone else was considering using Re-Bath. We heartily suggest you don't. Unless you like being ripped off and lied to...
Can't wait to see what we find once we remove the obviously non-mold-free caulk Re-Bath used after being sold a guaranteed "not to mold up installation". Stay tuned if you wish.
Wednesday, February 27, 2013
We received this comment from someone who says they operate a Re-Bath franchise!
He says his name is Jack Gallagher and we decided the fairest most honest way to respond was openly, and also to give him the appropriate attention.
Here is his letter:
“Helpful Hal. I take offense to your trashing of all Re-Bath dealers as being a rip=off or a scam. I've operated my franchise, Re-Bath of Central California for 5 years by delivering top notch customer service with many reviews to validate the quality end product we deliver. Be careful to lump all dealers in with a few bad ones. The same can be done in any industry. I paid good money to join this franchise and do not appreciate your trashing of all dealers. Time to get over your spilled milk and move on. Sorry that you had such a bad experience but your experience most likely caused the dealer whom performed your work to be removed from the network. “
Here is our response:
Well Jack,
To be quite honest, we took offense to all of the Re-Bath dealers/franchises we dealt with, and the corporate staff treating us so badly.
We did not trash “all Re-Bath dealers”. We only called out the ones we dealt with or were operated (at least claimed to be) by those we had dealings with that caused great damage to our home and were prosecuted for breaking the law.
(We still stand by our opinion and firsthand observations that they really are a Rip-Off and a scam.)
If you want to take offense with us, fine, it is your right, as shortsighted as that logic is (for what it is worth we never badmouthed your franchise, weren't even aware of it).
But maybe you should look at the reality of the situation and simply how bad the reputation of Re-Bath as a whole is before you complain to or about any victims for TELLING THE TRUTH of what happened to them and before complaining about something you say you are not involved with.
(Ever heard of guilt by association? Might be something to consider since there is so much bad press online about the company you chose to buy into. Point being, don’t blame us for pointing out what other members of your "network" did.)
The franchises we dealt with also claimed the same thing to us that you do in your letter:
“delivering top notch customer service with many reviews to validate the quality end product we deliver”.
But the real question is, how many complaints have you had? Sadly there were far more dissatisfied customers than satisfied ones with the franchises we dealt with. We found that out after the damage had begun. They hand picked the few good comments that they either pulled the wool over their customers eyes, or got lucky and didn’t screw the job up.
(Or if you are as cynical as we are now..., we'd suspect some of the testimonials we fabricated. You know, lies?)
If you want to draw a correlation to that, go for it. We know most people who have dealt with Re-Bath (as we have) will do so.
Since you brought it up, should we start asking around your neck of the woods to see if there any of your customers that regret dealing with Re-Bath… or your franchise? Purely in the interest of honesty, integrity and full disclosure. What could be wrong with that...?
You also wrote :
” Be careful to lump all dealers in with a few bad ones.”
In the case of Re-Bath, we have to agree, but which side of the argument are you on now? Freudian slip? (Another reason we included the verbatim letter you wrote to us.)
The first dealer we dealt with was ultimately removed/rejected/ejected from Re-Bath, but not for all the stuff he did as an agent of Re-Bath (as you say you are) to our home and to us personally, and as reprehensible as that behavior was, it was ultimately condoned and protected by corporate Re-Bath.
(It was his claims of stalking us and the vile personal threats (that we had to provide proof of) that subsequently and ultimately led to his “dismissal” from the RE-Bath “network”.)
The second dealer, the one that caused our downstairs ceiling to cave in and flooded our attic, is still operating as far as we know.
So you'll have to forgive us if we don’t buy your viewpoint that substandard Re-Bath franchise operators are weeded out of the network.
We are not saying you are to be automatically lumped into the group of those bad franchises, (even though you wrote that we should do that...), just that your comment holds no water (much like our "Re-Bath" flooded ceiling...) with us due to our firsthand experience. We saw how badly and unethically operated franchises were protected by the corporation, not the consumers.
As always, we recommend you do your homework before working with any contractor.
We learned our lesson and will NEVER deal with any Re-Bath franchise no matter how much they claim they are not like the others. Even if it were true (as unlikely as that could even be in our perspective and experience) we know that if there were a problem that was not resolved with the franchise, there is nowhere to turn but legal action as the Re-Bath corporation would not help the customer.
(Then again what are the odds the franchise wouldn't initiate legal action before trying to resolve the issue? From our firsthand experince, presumably quite high...)
Remember, we dealt with the corporate side too, that showed us the problems are not just franchise deep, but ingrained in the “network”.
Thursday, November 29, 2012
Is it ironic that “Anonymous” posted a comment trying to tell the world about a new Re-Bath local to us?
Here is the post: “Rebath opened at a differnt location in Orange. Nice showroom!”
As long as people keep posting, we figure we can keep warning others… BTW, Nice job spelling there “Anonymous”, real “quality” spelling…
Sure, new location…, and probably the same way of “doing business” as we experienced too? At least if these recent reviews are considered.
There are pages of Re-Bath complaints (64 as of today…) here, and posted as recently as just a few days ago no less… :
http://www.consumeraffairs.com/homeowners/re-bath.html
Or this one, 86 COMPLAINTS! And new complaints less than a month ago:
http://rebath.pissedconsumer.com/
But wait! There’s more:
http://www.complaintsboard.com/bycompany/rebath-a50450.html
It is not just a coincidence there are so many COMPLAINTS about Re-Bath.
Occam’s Razor comes to mind too.
If this new location is operated by the same people that were at or connected with the Signal Hill, Huntington Beach or Mission Viejo Re-Baths, we have no doubt it is another operation to rip people off.
In addition to that, beware when dealing with any person with the last name Summy, it has been our experience these people are out to rip us off. Check it out for yourself, (or read previous installations of our blog here...).
Be very cautious folks. Do your homework, and double or triple check references. Re-Bath has proven to very many people to be an awful company to deal with. And if you think you speak to someone who thinks they got lucky and had good service, ask them about the warranty...
It seems from what is being shared all over the internet the warranty is worthless if you actually try to use it. (It was our firsthand experience too.) How much do you want to bet that if you can get a person to even look at your problem (created by Re-Bath) that they won’t claim it is either “your fault” or “not covered” by some loop hole despite the sales pitch of “We’re not happy unless you are”?
Be very cautious folks. Do your homework, and double or triple check references. Yes, we know we said that before, it is THAT important. With today's economy, a scam like this could wipe you out!
As long as people keep posting, we figure we can keep warning others… BTW, Nice job spelling there “Anonymous”, real “quality” spelling…
Sure, new location…, and probably the same way of “doing business” as we experienced too? At least if these recent reviews are considered.
There are pages of Re-Bath complaints (64 as of today…) here, and posted as recently as just a few days ago no less… :
http://www.consumeraffairs.com/homeowners/re-bath.html
Or this one, 86 COMPLAINTS! And new complaints less than a month ago:
http://rebath.pissedconsumer.com/
But wait! There’s more:
http://www.complaintsboard.com/bycompany/rebath-a50450.html
It is not just a coincidence there are so many COMPLAINTS about Re-Bath.
Occam’s Razor comes to mind too.
If this new location is operated by the same people that were at or connected with the Signal Hill, Huntington Beach or Mission Viejo Re-Baths, we have no doubt it is another operation to rip people off.
In addition to that, beware when dealing with any person with the last name Summy, it has been our experience these people are out to rip us off. Check it out for yourself, (or read previous installations of our blog here...).
Be very cautious folks. Do your homework, and double or triple check references. Re-Bath has proven to very many people to be an awful company to deal with. And if you think you speak to someone who thinks they got lucky and had good service, ask them about the warranty...
It seems from what is being shared all over the internet the warranty is worthless if you actually try to use it. (It was our firsthand experience too.) How much do you want to bet that if you can get a person to even look at your problem (created by Re-Bath) that they won’t claim it is either “your fault” or “not covered” by some loop hole despite the sales pitch of “We’re not happy unless you are”?
Be very cautious folks. Do your homework, and double or triple check references. Yes, we know we said that before, it is THAT important. With today's economy, a scam like this could wipe you out!
Thursday, August 25, 2011
Weasel is still bemoaning his loss...
The sad little ineffectual jerk and all around loser who screwed himself out of the Re-Bath family by being an ass and making psychotic sounding threats is still whining to us in this blog. Who is it that can't get over it? The wittle weasal.
We somewhat enjoy the fact this loser is still focused on us, as perverted as he is. We don't mind or even care he can't seem to let it go. It means WE WON! And he LOST!
We are proud to have helped protect the public from this shyster.
Remember to do your homework and fully check out any contractor before hiring them.
Wonder what the next pathetic response will be from that loser? Don't care. We won!
We somewhat enjoy the fact this loser is still focused on us, as perverted as he is. We don't mind or even care he can't seem to let it go. It means WE WON! And he LOST!
We are proud to have helped protect the public from this shyster.
Remember to do your homework and fully check out any contractor before hiring them.
Wonder what the next pathetic response will be from that loser? Don't care. We won!
Tuesday, June 14, 2011
We stopped paying attention to the blog for a few months and look at what we missed…
Another comment posted by the ubiquitous “Anonymous” on 6/12/11, and he should know being a Re-Bath “insider”…or is it “EX-insider?...?:
“FYI. None of these people have worked for Rebath for sometime.”
We have no proof of that claim being correct, as the author prefers to hide behind his nom-de-plume, as generic and unimaginative as it is, therefore its value is debatable, but it is not a surprise from the way they (yes, Re-Bath) conducted business, hence the reason for this blog.
(Interestingly the Re-Bath of California webite links now say “ACCOUNT SUSPENDED”. Seems like a fitting balance in the grand scheme of the world…)
Again, since that claim is OBVIOUSLY being made by someone associated with Re-Bath, either currently or in the past, how accurate can it really be?
*See our earlier points as to the inherent dishonesty we were treated to by Re-Bath agents and representatives...
We, as stated earlier, were made aware that one raging jerk of a franchise operator had lost his franchise due to threats he made after ripping us off. After reading so much online about how Re-Bath operates, it is a wonder how they are even still in business as a whole. Also, as we earlier mentioned, it appears he is still trying to rip people off doing the same crap under yet another business name. That info came from online sources linked to the Re-Bath of CA on Willow.
In regard to that last sentence there is this…
Also posted by someone hiding behind the moniker “Anonymous” (could it be the same person?) on 4/1/11:
“We are the only Luxury Bath dealer in the south land. If you have a problem with our company please call or email us. We would like to address your concerns. Otherwise, Luxury Bath is a trademark and we need to defend it. The Rebath company you are refering in your post is no longer in business and was never a part of the Luxury Bath franchise.”
If the proprietor of the above referenced Luxury Bath thinks we are putting out incorrect info it should be re-stated that the discussed info came from Re-Bath of CA’s online public listing. Same old Re-Bath phone number was even listed as was the email info!
Now who wants irony? The web address "www.LUXBATHCA.com" as provided by that rejected Re-Bath franchise operator when he claimed to now be a Luxury Bath franchise takes you to the EXACT same “ACCOUNT SUSPENDED” page as trying to access the Re-Bath of California web address. Hmmm, more than JUST a coincidence?
LET’S BE CLEAR!
We never claimed to have a problem with “Luxury Bath”. Only pointed out that the Re-Bath of CA had stated they changed their name (after being kicked out of the Re-Bath family…) to “Luxury Bath”. Don’t shoot the messenger…
It is also interesting how you can be the ONLY Luxury Bath in the southland if the Willow street address is/was also a Luxury Bath at the same time. Seems you have an issue to address of someone claiming something different than you are stating. (Sounds a little like Re-Bath in that respect…)
In reality, it is your problem (Mr. Luxury Bath) if a snake (or weasel) is misleading the public by claiming it to be his business. Maybe you should confront him? Not sure if that could be simply done by looking in the mirror or not.
It is also amazing how after all this time, Re-Bath agents, (OK maybe EX-agents is a better term…) are still posting comments in this blog...
Remember, everyone, do your home work BEFORE contracting with ANYONE to do any work. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. And since the franchise that did so much damage to our home has been disallowed the use of the Re-Bath name, and then claimed to be doing the same basic stuff using “Luxury Bath” as their business name, is it not wise to do your homework here too?
If they are not the same outfit, one would think they would be pleased to prove they never had any association with Re-Bath, or Bath-Pro (Re-Bath of California was Bath-Pro before they were Re-Bath, see earlier posts in this blog for full details). But if it is the same people, shouldn’t that history be made public to you too? Don't you want to know who you are letting into your home?
Protect yourselves consumers. Ask those pertinent questions. Check the contractor’s license number, it is free online. Verify the company name and owner’s name. Do they all check out correctly? Are they up to date? (And don’t trust the BBB, if the business is a paying member, they get a much better rating they possibly really deserve.)
“FYI. None of these people have worked for Rebath for sometime.”
We have no proof of that claim being correct, as the author prefers to hide behind his nom-de-plume, as generic and unimaginative as it is, therefore its value is debatable, but it is not a surprise from the way they (yes, Re-Bath) conducted business, hence the reason for this blog.
(Interestingly the Re-Bath of California webite links now say “ACCOUNT SUSPENDED”. Seems like a fitting balance in the grand scheme of the world…)
Again, since that claim is OBVIOUSLY being made by someone associated with Re-Bath, either currently or in the past, how accurate can it really be?
*See our earlier points as to the inherent dishonesty we were treated to by Re-Bath agents and representatives...
We, as stated earlier, were made aware that one raging jerk of a franchise operator had lost his franchise due to threats he made after ripping us off. After reading so much online about how Re-Bath operates, it is a wonder how they are even still in business as a whole. Also, as we earlier mentioned, it appears he is still trying to rip people off doing the same crap under yet another business name. That info came from online sources linked to the Re-Bath of CA on Willow.
In regard to that last sentence there is this…
Also posted by someone hiding behind the moniker “Anonymous” (could it be the same person?) on 4/1/11:
“We are the only Luxury Bath dealer in the south land. If you have a problem with our company please call or email us. We would like to address your concerns. Otherwise, Luxury Bath is a trademark and we need to defend it. The Rebath company you are refering in your post is no longer in business and was never a part of the Luxury Bath franchise.”
If the proprietor of the above referenced Luxury Bath thinks we are putting out incorrect info it should be re-stated that the discussed info came from Re-Bath of CA’s online public listing. Same old Re-Bath phone number was even listed as was the email info!
Now who wants irony? The web address "www.LUXBATHCA.com" as provided by that rejected Re-Bath franchise operator when he claimed to now be a Luxury Bath franchise takes you to the EXACT same “ACCOUNT SUSPENDED” page as trying to access the Re-Bath of California web address. Hmmm, more than JUST a coincidence?
LET’S BE CLEAR!
We never claimed to have a problem with “Luxury Bath”. Only pointed out that the Re-Bath of CA had stated they changed their name (after being kicked out of the Re-Bath family…) to “Luxury Bath”. Don’t shoot the messenger…
It is also interesting how you can be the ONLY Luxury Bath in the southland if the Willow street address is/was also a Luxury Bath at the same time. Seems you have an issue to address of someone claiming something different than you are stating. (Sounds a little like Re-Bath in that respect…)
In reality, it is your problem (Mr. Luxury Bath) if a snake (or weasel) is misleading the public by claiming it to be his business. Maybe you should confront him? Not sure if that could be simply done by looking in the mirror or not.
It is also amazing how after all this time, Re-Bath agents, (OK maybe EX-agents is a better term…) are still posting comments in this blog...
Remember, everyone, do your home work BEFORE contracting with ANYONE to do any work. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. And since the franchise that did so much damage to our home has been disallowed the use of the Re-Bath name, and then claimed to be doing the same basic stuff using “Luxury Bath” as their business name, is it not wise to do your homework here too?
If they are not the same outfit, one would think they would be pleased to prove they never had any association with Re-Bath, or Bath-Pro (Re-Bath of California was Bath-Pro before they were Re-Bath, see earlier posts in this blog for full details). But if it is the same people, shouldn’t that history be made public to you too? Don't you want to know who you are letting into your home?
Protect yourselves consumers. Ask those pertinent questions. Check the contractor’s license number, it is free online. Verify the company name and owner’s name. Do they all check out correctly? Are they up to date? (And don’t trust the BBB, if the business is a paying member, they get a much better rating they possibly really deserve.)
Thursday, April 21, 2011
We Received This Comment And Felt It Should Be Shared Publicly Since It Mirrors Our Nightmare.
More continued shameful and shamful activity from a Re-Bath franchise and the same apparent lies from Re-Bath corporate.
Sent on April 11, 2011, this is yet another persons story: (We added the bold type.)
"Re-Bath in Seattle,WA area and Re-Bath Corporate are equally bad. 4/11/2011 I am coming up on a year after the first faulty install and since then Re-Bath corporate have been to my house several times.
Every time, including initial install, there is damage done to the walls around the tub and shower.
To date, I have spent over $1000 on drywall and baseboard repairs and painting. I could live with it if it was now done right but it is not!
The handle for the water mixer is loose, the shower head is tightened so hard that I can't replace it with a water saver shower head. (My water bill has gone up since they replaced the hardware the last time and I don't even like what it looks like now).
The pipe coming out of the wall with the shower head is not very tight and "wiggled" when I tried to get the shower head off.
The caulking is horribly sloppy and all over the place and still it is coming off!!
I could go on for hours but having already lost several days work ($$$) to try to get this done I will most likely find a good attorney and sue this rip-off company.
I have never sued anyone but this company should not be allowed to operate the way they are.
They make promises and then you never hear from them again.
I have dealt with 3 different people at corporate and they are all liars.
I'm pretty sure they are waiting for the 1 year to have gone by. I'm sure there is some fine print somewhere that says they are not responsible after a year."
We share your frustration and wish you luck in getting some compensation. We took legal action and are glad we did not let them get away with everything they tried to rip us off for. As far as we could tell they have NO ETHICS and will likely attempt dispicable actions if you try to sue or just deal with them.
Be strong and take some comfort in knowing you have many other Re-Bath victims rooting for your success.
Remember, everyone, like we have been saying, do your home work BEFORE contracting with ANYONE. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. Maybe it is the terrible work they have done and a total lack of ethics and honesty? You be the judge.
Sent on April 11, 2011, this is yet another persons story: (We added the bold type.)
"Re-Bath in Seattle,WA area and Re-Bath Corporate are equally bad. 4/11/2011 I am coming up on a year after the first faulty install and since then Re-Bath corporate have been to my house several times.
Every time, including initial install, there is damage done to the walls around the tub and shower.
To date, I have spent over $1000 on drywall and baseboard repairs and painting. I could live with it if it was now done right but it is not!
The handle for the water mixer is loose, the shower head is tightened so hard that I can't replace it with a water saver shower head. (My water bill has gone up since they replaced the hardware the last time and I don't even like what it looks like now).
The pipe coming out of the wall with the shower head is not very tight and "wiggled" when I tried to get the shower head off.
The caulking is horribly sloppy and all over the place and still it is coming off!!
I could go on for hours but having already lost several days work ($$$) to try to get this done I will most likely find a good attorney and sue this rip-off company.
I have never sued anyone but this company should not be allowed to operate the way they are.
They make promises and then you never hear from them again.
I have dealt with 3 different people at corporate and they are all liars.
I'm pretty sure they are waiting for the 1 year to have gone by. I'm sure there is some fine print somewhere that says they are not responsible after a year."
We share your frustration and wish you luck in getting some compensation. We took legal action and are glad we did not let them get away with everything they tried to rip us off for. As far as we could tell they have NO ETHICS and will likely attempt dispicable actions if you try to sue or just deal with them.
Be strong and take some comfort in knowing you have many other Re-Bath victims rooting for your success.
Remember, everyone, like we have been saying, do your home work BEFORE contracting with ANYONE. Look at how many bad reviews there are for Re-Bath across the country. There is a reason for it. Maybe it is the terrible work they have done and a total lack of ethics and honesty? You be the judge.
Thursday, March 10, 2011
Regarding The Power of the Pen - Just To Be Absolutely Clear…
We have no wishes for any contractor anywhere to not be able to operate legally and earn an honest productive living.
On the contrary, we hope there are more reputable contractors are in the proverbial pool available to the public.
It can only serve to create competitive pricing and better workmanship. That translates to more satisfied customers and likely repeat business for those reputable contractors. Win-Win don’t you think?
If the knowledge of what to check for before contracting with a business saves some people the aggravation and costs of dealing with a less than reputable or professional contractor, how can that be construed as a negative? Unless you are one of those unscrupulous contractors maybe?
The onus of ethical behavior is upon the business and/or contractor, and if that responsibility is not met, it is not the customers fault. And it should come as no surprise that the word of bad service travels farther and faster than that of good service.
Contractors: Don’t get mad at the consumer if you fail to follow the rules and laws in place, or get caught lying to or cheating a customer. You need to take responsibility.
Expect the customer to tell others what transpired. If you are lucky it will be recognition for a job well done. If you are less than ethical, you deserve what you get when they share the truth publicly.
We are only offering this information to help enlighten the public to protect themselves from the contractors that are out there not being honest, ethical or operating above the laws of the applicable areas they may work in.
Remember, this blog was only started after and because we were taken advantage of by an unscrupulous, dishonest and unethical contractor and the refusal by the parent company to take responsibility when our home was seriously damaged by Re-Bath. If they had acted ethically and made proper restitution, we would not have felt the need to share our experience.
On the contrary, we hope there are more reputable contractors are in the proverbial pool available to the public.
It can only serve to create competitive pricing and better workmanship. That translates to more satisfied customers and likely repeat business for those reputable contractors. Win-Win don’t you think?
If the knowledge of what to check for before contracting with a business saves some people the aggravation and costs of dealing with a less than reputable or professional contractor, how can that be construed as a negative? Unless you are one of those unscrupulous contractors maybe?
The onus of ethical behavior is upon the business and/or contractor, and if that responsibility is not met, it is not the customers fault. And it should come as no surprise that the word of bad service travels farther and faster than that of good service.
Contractors: Don’t get mad at the consumer if you fail to follow the rules and laws in place, or get caught lying to or cheating a customer. You need to take responsibility.
Expect the customer to tell others what transpired. If you are lucky it will be recognition for a job well done. If you are less than ethical, you deserve what you get when they share the truth publicly.
We are only offering this information to help enlighten the public to protect themselves from the contractors that are out there not being honest, ethical or operating above the laws of the applicable areas they may work in.
Remember, this blog was only started after and because we were taken advantage of by an unscrupulous, dishonest and unethical contractor and the refusal by the parent company to take responsibility when our home was seriously damaged by Re-Bath. If they had acted ethically and made proper restitution, we would not have felt the need to share our experience.
Who Says The Power Of The Pen Is Diminished? Just A Public Service Announcement...
Well, now it appears the operator of the Re-Bath franchise that caused us so many problems (Re-Bath of California located in Signal Hill/Long Beach) has once again changed the company's name.
We were confident it was only a matter of time before that operation exhausted the pool of customers available in that area by their practices and would have to change names again.
Yes, prior to ripping off people (like us for example) under the Re-Bath name, it was the Bath Pro name they were doing the same business under. And before that it was another name according the Better Business Bureau records. We noticed the pattern of changing the company name but continuing with the unethical conduct and shoddy workmanship back in 2008 when we contacted the BBB. They had a list of complaints attached to that address.
Now while the domain name of www.REBATHCALIFORNIA.com routes you to the new company, its company name is NOT Re-Bath.
How does that work? Is that being honest or ethical?
Would it be right to use www.toyota.com to route internet traffic to Kia?
The location is listed as the same Signal Hill CA address and says they are now using "Luxsan" products. What is the real honest story?
What about Re-Bath being the absolute best product? Hmmm, hogwash and snake oil you say?
Only putting this out for full disclosure. Really, if this "Luxsan" product has been around for twenty years, and Re-Bath was the best according to this same franchise only three years ago, why the switch? Why now?
And why keep the Re-Bath name for the website? Is that legal? Ethical? Yes we are repeating, but only because it needs to be addressed by any potential customer.
Wonder if the Re-Bath Corporate people are aware of and/or OK with having a tarnished ex-franchise, and now apparently a competitor to them, vying for the same market share and still using the national brand's (copyrighted?, trademarked?) full name as his web address?
Yes, why the misleading web address...?
Are we not allowed to wonder such things?
We can only assume (is it too much to hope?) this outfit has finally wised up and obtained the proper licensing, (althought with the misleading web address it is tough to reconcile...), as was lacking while plying this "trade" when dealing with us. But we would not be surprised in the least if they have continued in the illegal ways that caused us (and that responsible party) so many problems.
If you speak up and go public using legal First Amendment channels when you are wronged and/or cheated by a business, you can make a difference and maybe help others become aware of what is out there.
Share your honest experience, otherwise the assholes of the world may get a pass, or worse, screw someone else, someone you may know and care about.
Granted we did not come out ahead in this ordeal, but maybe we enlightened (alerted?) a few people about our situation and experience and they were able to make an informed decision on their own. If they chose to steer clear from the nightmare of dealing with a less than ethical contractor, they are better for it.
As we have been saying, do your homework. This includes checking about how long a company has been doing business by the name they are using NOW.
Just because they say they have been doing such and such for 15 odd years, check and see how long they have been doing it under the current name.
After all, who thinks the sales pitch from for example, the newly formed Luxury Bath of California, is going to include the information of only being in business for a short time?
No, it is likely the pitch will include all the "many years of experience" accrued as other companies. (That is not a lie is it? What is a lie of omission? Not claiming this is a case of that!)
But certainly polished up a bit, you know, without the baggage of Re-Bath problems (like dissatisfied customers that feel like they were rip-off royally by this company under a different name…) no doubt. At least that is what we would presume is what will happen...
And to be fair, we did predict the name change quite a while ago… But of course, it is only supposition on our part, we are not saying this has happened yet.
Also whenever you are going to hire a contractor, check the names on the licenses! And check if they are they current. Often, some contractors forget to change the names on those licenses, it was one of the tools we used to track down our problem contractor's past daliances. If there was a recent name change, especially away from a more recognizable brand, it might be considered as a red flag. Dig a little deeper... Ask "why"? Then try to verify the answer you get.
We used to take people as being inherently honest. After this nightmare with Re-Bath, we don't.
Honest people should not be offended when you ask for references and to back up what they say.
Although in this case, due to our dealings with the whole lot of Re-Bath agents we did, we can understand how it could be a plausible excuse that a franchise owner would want to distance themselves from the corporate name branding.
But in our perspective, that is NOT the case here.
It appears that the Re-Bath of California franchise was terminated from the Re-Bath family by Re-Bath corporate. Maybe someone should ask “why?” before contracting with whatever company dujour is occupying the Signal Hill shop and doing essentially the same work?
Maybe it was those graphic threats sent about offering to do violent bodily harm to Re-Bath executives...? Maybe it was something else? Inquiring minds should want to know...
Why are we discussing this? To offer to and allow the public to have more information than what may be available at face value so they will be able make an informed decision if they choose to. More information makes the process easier and safer for the consumer. And if the contractor is operating ethically and honestly, they should have nothing to hide, don'tcha think?
Do your homework folks, background checks are easier than ever and sadly more important than ever too.
We were confident it was only a matter of time before that operation exhausted the pool of customers available in that area by their practices and would have to change names again.
Yes, prior to ripping off people (like us for example) under the Re-Bath name, it was the Bath Pro name they were doing the same business under. And before that it was another name according the Better Business Bureau records. We noticed the pattern of changing the company name but continuing with the unethical conduct and shoddy workmanship back in 2008 when we contacted the BBB. They had a list of complaints attached to that address.
Now while the domain name of www.REBATHCALIFORNIA.com routes you to the new company, its company name is NOT Re-Bath.
How does that work? Is that being honest or ethical?
Would it be right to use www.toyota.com to route internet traffic to Kia?
The location is listed as the same Signal Hill CA address and says they are now using "Luxsan" products. What is the real honest story?
What about Re-Bath being the absolute best product? Hmmm, hogwash and snake oil you say?
Only putting this out for full disclosure. Really, if this "Luxsan" product has been around for twenty years, and Re-Bath was the best according to this same franchise only three years ago, why the switch? Why now?
And why keep the Re-Bath name for the website? Is that legal? Ethical? Yes we are repeating, but only because it needs to be addressed by any potential customer.
Wonder if the Re-Bath Corporate people are aware of and/or OK with having a tarnished ex-franchise, and now apparently a competitor to them, vying for the same market share and still using the national brand's (copyrighted?, trademarked?) full name as his web address?
Yes, why the misleading web address...?
Are we not allowed to wonder such things?
We can only assume (is it too much to hope?) this outfit has finally wised up and obtained the proper licensing, (althought with the misleading web address it is tough to reconcile...), as was lacking while plying this "trade" when dealing with us. But we would not be surprised in the least if they have continued in the illegal ways that caused us (and that responsible party) so many problems.
If you speak up and go public using legal First Amendment channels when you are wronged and/or cheated by a business, you can make a difference and maybe help others become aware of what is out there.
Share your honest experience, otherwise the assholes of the world may get a pass, or worse, screw someone else, someone you may know and care about.
Granted we did not come out ahead in this ordeal, but maybe we enlightened (alerted?) a few people about our situation and experience and they were able to make an informed decision on their own. If they chose to steer clear from the nightmare of dealing with a less than ethical contractor, they are better for it.
As we have been saying, do your homework. This includes checking about how long a company has been doing business by the name they are using NOW.
Just because they say they have been doing such and such for 15 odd years, check and see how long they have been doing it under the current name.
After all, who thinks the sales pitch from for example, the newly formed Luxury Bath of California, is going to include the information of only being in business for a short time?
No, it is likely the pitch will include all the "many years of experience" accrued as other companies. (That is not a lie is it? What is a lie of omission? Not claiming this is a case of that!)
But certainly polished up a bit, you know, without the baggage of Re-Bath problems (like dissatisfied customers that feel like they were rip-off royally by this company under a different name…) no doubt. At least that is what we would presume is what will happen...
And to be fair, we did predict the name change quite a while ago… But of course, it is only supposition on our part, we are not saying this has happened yet.
Also whenever you are going to hire a contractor, check the names on the licenses! And check if they are they current. Often, some contractors forget to change the names on those licenses, it was one of the tools we used to track down our problem contractor's past daliances. If there was a recent name change, especially away from a more recognizable brand, it might be considered as a red flag. Dig a little deeper... Ask "why"? Then try to verify the answer you get.
We used to take people as being inherently honest. After this nightmare with Re-Bath, we don't.
Honest people should not be offended when you ask for references and to back up what they say.
Although in this case, due to our dealings with the whole lot of Re-Bath agents we did, we can understand how it could be a plausible excuse that a franchise owner would want to distance themselves from the corporate name branding.
But in our perspective, that is NOT the case here.
It appears that the Re-Bath of California franchise was terminated from the Re-Bath family by Re-Bath corporate. Maybe someone should ask “why?” before contracting with whatever company dujour is occupying the Signal Hill shop and doing essentially the same work?
Maybe it was those graphic threats sent about offering to do violent bodily harm to Re-Bath executives...? Maybe it was something else? Inquiring minds should want to know...
Why are we discussing this? To offer to and allow the public to have more information than what may be available at face value so they will be able make an informed decision if they choose to. More information makes the process easier and safer for the consumer. And if the contractor is operating ethically and honestly, they should have nothing to hide, don'tcha think?
Do your homework folks, background checks are easier than ever and sadly more important than ever too.
Wednesday, March 9, 2011
But Wait, There’s More! Very Bizarre Part 3
We are sure it was Mr. Summy who made a reference (a quote?) in a comment he sent us on 10-8-2008:
"The whiny whimper of a cheater who has been taught a lesson.."
Why do we think it was him?
Because, this post was never published publicly in our blog.
We moderated it and refused to publish it since there were some other disturbing comments along with it.
So it is not only unlikely, it is impossible to be a coincidence for him to have just pulled it from the air.
What does it mean? Has anyone heard of that phase before, (or since)?
What is more important is how it ties this individual to the comments and threats he was “stalking us” with and also posting in a clone blog meant to be mistaken for this (our)blog to embarrass us, or worse.
The strikingly similar quote in his bogus clone blog he posted on 4-7-2010, an entire year and a half later:
The whinney whimper of a cheaper being taught a lesson"
Note that his spelling and writing skills as a whole are weak and in the same vein as this minor deviation in the spelling of “cheaper”.
We assume he meant “cheater” like the first time he used it, but that is just a logical guess.
Sure is damning evidence it was done by the same person is it not?
Who else could have done it? No one!
The same person clearly authored both posts.
In the Profile section in the fake clone blog we contend he created to libel us, Randy Summy had created this fictional and twisted background; we assume he based the sick stuff on his own personal preferences, pure assumtion, we do not know him personally.
But the fact remains that this included our actual personal information (which we deleted here), something never made public and only he (and his accomplice(s)) knew.
Cleary, this evidence busts him as the one doing this dreadful stuff simply (we assume) as retaliation for us not allowing him to get away with ripping us off. Shows us how much of a vindictive son-of-a-bitch he truly is, you can make your own decision...
Here is the entire fabricated profile we contend Randy Summy posted using our name and location to try to defame and damage us. This was retrieved from the now defunct blog site he (and/or fatbutterfly2) created at(http://rebathsucks.blogspot.com/) on 5-7-10 :
"About Me
######### (Actual name deleted for privacy and safety.)
View my complete profile ######### (Actual name deleted for privacy and safety.)
Gender: Male
Location: ############### (Actual location deleted for privacy and safety.)
State:## (Actual location deleted for privacy and safety.)
Interests:
Special
Favorite Music:
The whinney whimper of a cheaper being taught a lesson
Favorite Book:s
Any book on bondage.
My Blogs Team Members:
Rebath Sucks
User Stats
On Blogger Since September 2008
Profile Views (approximate) 86"
Again, no one knew Helpful Hal’s real name except Mr. Summy and his partners in crime.
Therefore who could have done this except him or someone with his help, you know, like fatbutterfly2…?
There you have it. More reasons to not deal with the aforementioned company or its representatives.
Please, we implore you, take the extra time to learn about the potential contractors you consider hiring. A little research before can save you a major nightmare later. Also remember, good BBB rating means nothing! Dig deeper for your own benefit.
"The whiny whimper of a cheater who has been taught a lesson.."
Why do we think it was him?
Because, this post was never published publicly in our blog.
We moderated it and refused to publish it since there were some other disturbing comments along with it.
So it is not only unlikely, it is impossible to be a coincidence for him to have just pulled it from the air.
What does it mean? Has anyone heard of that phase before, (or since)?
What is more important is how it ties this individual to the comments and threats he was “stalking us” with and also posting in a clone blog meant to be mistaken for this (our)blog to embarrass us, or worse.
The strikingly similar quote in his bogus clone blog he posted on 4-7-2010, an entire year and a half later:
The whinney whimper of a cheaper being taught a lesson"
Note that his spelling and writing skills as a whole are weak and in the same vein as this minor deviation in the spelling of “cheaper”.
We assume he meant “cheater” like the first time he used it, but that is just a logical guess.
Sure is damning evidence it was done by the same person is it not?
Who else could have done it? No one!
The same person clearly authored both posts.
In the Profile section in the fake clone blog we contend he created to libel us, Randy Summy had created this fictional and twisted background; we assume he based the sick stuff on his own personal preferences, pure assumtion, we do not know him personally.
But the fact remains that this included our actual personal information (which we deleted here), something never made public and only he (and his accomplice(s)) knew.
Cleary, this evidence busts him as the one doing this dreadful stuff simply (we assume) as retaliation for us not allowing him to get away with ripping us off. Shows us how much of a vindictive son-of-a-bitch he truly is, you can make your own decision...
Here is the entire fabricated profile we contend Randy Summy posted using our name and location to try to defame and damage us. This was retrieved from the now defunct blog site he (and/or fatbutterfly2) created at(http://rebathsucks.blogspot.com/) on 5-7-10 :
"About Me
######### (Actual name deleted for privacy and safety.)
View my complete profile ######### (Actual name deleted for privacy and safety.)
Gender: Male
Location: ############### (Actual location deleted for privacy and safety.)
State:## (Actual location deleted for privacy and safety.)
Interests:
Special
Favorite Music:
The whinney whimper of a cheaper being taught a lesson
Favorite Book:s
Any book on bondage.
My Blogs Team Members:
Rebath Sucks
User Stats
On Blogger Since September 2008
Profile Views (approximate) 86"
Again, no one knew Helpful Hal’s real name except Mr. Summy and his partners in crime.
Therefore who could have done this except him or someone with his help, you know, like fatbutterfly2…?
There you have it. More reasons to not deal with the aforementioned company or its representatives.
Please, we implore you, take the extra time to learn about the potential contractors you consider hiring. A little research before can save you a major nightmare later. Also remember, good BBB rating means nothing! Dig deeper for your own benefit.
Tuesday, March 8, 2011
Very Bizarre Part 2
It appears we never finished answering the question (or exposing the truth) about those homosexually charged “fatbutterfly2” posts.
We commented about the first one posted and never followed up.
Why is it still important or even relavent?
Because this person went out of his way to maliciously cause us harm when he was not able to manipulate us and we think it is only fair to let the public know the whole truth of the matter, what they may expect should they choose to do business with him or one of his companies. We apologize for the delay.
(Had it not been for "Anonymous" posting that "homosexual bashing" comment, we probably have not have finished the response), but we digress...
The second malicious and phony "clone blog" post was posted at www.rebathsucks.blogspot.com on 4-6-10 and was a plagiarized copy of a blog entry we posted back on 7-22-08 but he filled it (poorly) with his disgusting libelous lies and twisted the content. We have no doubt this rewritten tripe was posted by Randy Summy and/or his companion fatbutterfly2:
"Tuesday, April 6, 2010
Meeting the weasel!!!!
On Friday 10-12-07, the manager showed up at 3:50 PM, first time I met the guy face to face, He was wearing shorts and a tee shirt. (All these guys are teases.) He spent an hour viewing the shower and surrounding areas. He immediately refused to take responsibility for my problems saying that he blamed us for our own actions. .He continued to blame us for ostensibly trusting the salesman and that there was nothing behind the condom left on
the counter. Sadly he even chastised us for believing and trusting what he himself said before we signed up with Re-Bath if I thought the salesman came with the package.. Hard to believe, to our faces he actually blamed us for not getting what I wanted from the salesman And he was holding the document he requested I write in his hand! And then he tentatively approved it. . No I am s not strong enough, he is a liar to the devil. He said they would give us the shampoo tray and grab bar we ordered and that Oscar said he’d install them. You know the only way to test these things is to try them and he refused to give me a shampoo. Great customer service!He said he’d call us Monday the 15th, at least I got him to give us his email address, (assuming it is correct). So we called he at 11:23 AM at the number he provided. Although he said he could be reached Saturdays, we got a message saying the office was closed. We left a message asking him to respond via phone or email, and repeated our phone number to make sure he couldn’t say he didn’t have it. I also called Heidi Seyler.
I spoke to Heidi and she is a bull dyke if ever I meet one. She has the nerve to state that she doesnt get involved with "gay stuff". The nerve of her to call me gay. The most I can be called is gay curious. I have yet to meet the weasel.
HelpfulHal ######### (Actual name deleted for privacy and safety.)
Posted by fatbutterfly2 at 3:08 PM 0 comments"
(We surmise Randy Summy also has a personal issue with Heidi Seyler at Re-Bath Corporate from that rant.)
No one knew Helpful Hal’s real names except Mr. Summy. This clearly shows us that Randy Summy is not only vindictive, but a (disturbed in our opinion) sick pervert and a liar too.
For proof/reference/comparison, you can view the original blog entry he lifted and disgustingly modified. Please note we had witnesses to the actual event of the only time he was at our home, in case you thought for a second there was one iota of reality in that sleaze-fest of his probable fantasy. Makes us really wonder if he was not writing of his own slutty homosexual desires. After all, it shares a twisted commonality with many of the comments he sent to us at other times. We think this shows he is a sick bastard. After all what do you think of a person who would make up that "story" and publicly attribute it to a past customer that they mistreated?
Here is the link to that original page from our (this blog) that we contend Randy Summy plagiarized and distorted for his homosexually laden May-6-2010 post:
http://rebathripoff.blogspot.com/2008/07/meeting-of-weasel.html
Maybe we should sue him for plagarism AND libel?!
A little levity and humor there folks!!!
But seriously, it is truly scary to us that someone would create such a perverted, disgusting and libelous diatribe and post it publicly and falsely attribute it to another person to cause embarrassment or worse to a customer he RIPPED OFF simply because we stood up to him!
Oh, and how did we find out about that phony clone blog you may ask?
VERY good question!
We were alerted by someone using the exact same "Anonymous style" as the OTHER posts we attribute to Mr. Summy.
Coincidence again? We think not!
Again, we implore you, The Public; please do your research carefully before hiring a contractor, even if they have T.V ads or a nice showroom. You do not want to deal with someone like this or have to worry about them retaliating against you later, or even possibly stalking you. (Yes, you read that right.)
And to think he was being protected by Re-Bath corporate while he was doing this repulsive smearing of us online. Really, please do yourself the favor of research!
We commented about the first one posted and never followed up.
Why is it still important or even relavent?
Because this person went out of his way to maliciously cause us harm when he was not able to manipulate us and we think it is only fair to let the public know the whole truth of the matter, what they may expect should they choose to do business with him or one of his companies. We apologize for the delay.
(Had it not been for "Anonymous" posting that "homosexual bashing" comment, we probably have not have finished the response), but we digress...
The second malicious and phony "clone blog" post was posted at www.rebathsucks.blogspot.com on 4-6-10 and was a plagiarized copy of a blog entry we posted back on 7-22-08 but he filled it (poorly) with his disgusting libelous lies and twisted the content. We have no doubt this rewritten tripe was posted by Randy Summy and/or his companion fatbutterfly2:
"Tuesday, April 6, 2010
Meeting the weasel!!!!
On Friday 10-12-07, the manager showed up at 3:50 PM, first time I met the guy face to face, He was wearing shorts and a tee shirt. (All these guys are teases.) He spent an hour viewing the shower and surrounding areas. He immediately refused to take responsibility for my problems saying that he blamed us for our own actions. .He continued to blame us for ostensibly trusting the salesman and that there was nothing behind the condom left on
the counter. Sadly he even chastised us for believing and trusting what he himself said before we signed up with Re-Bath if I thought the salesman came with the package.. Hard to believe, to our faces he actually blamed us for not getting what I wanted from the salesman And he was holding the document he requested I write in his hand! And then he tentatively approved it. . No I am s not strong enough, he is a liar to the devil. He said they would give us the shampoo tray and grab bar we ordered and that Oscar said he’d install them. You know the only way to test these things is to try them and he refused to give me a shampoo. Great customer service!He said he’d call us Monday the 15th, at least I got him to give us his email address, (assuming it is correct). So we called he at 11:23 AM at the number he provided. Although he said he could be reached Saturdays, we got a message saying the office was closed. We left a message asking him to respond via phone or email, and repeated our phone number to make sure he couldn’t say he didn’t have it. I also called Heidi Seyler.
I spoke to Heidi and she is a bull dyke if ever I meet one. She has the nerve to state that she doesnt get involved with "gay stuff". The nerve of her to call me gay. The most I can be called is gay curious. I have yet to meet the weasel.
HelpfulHal ######### (Actual name deleted for privacy and safety.)
Posted by fatbutterfly2 at 3:08 PM 0 comments"
(We surmise Randy Summy also has a personal issue with Heidi Seyler at Re-Bath Corporate from that rant.)
No one knew Helpful Hal’s real names except Mr. Summy. This clearly shows us that Randy Summy is not only vindictive, but a (disturbed in our opinion) sick pervert and a liar too.
For proof/reference/comparison, you can view the original blog entry he lifted and disgustingly modified. Please note we had witnesses to the actual event of the only time he was at our home, in case you thought for a second there was one iota of reality in that sleaze-fest of his probable fantasy. Makes us really wonder if he was not writing of his own slutty homosexual desires. After all, it shares a twisted commonality with many of the comments he sent to us at other times. We think this shows he is a sick bastard. After all what do you think of a person who would make up that "story" and publicly attribute it to a past customer that they mistreated?
Here is the link to that original page from our (this blog) that we contend Randy Summy plagiarized and distorted for his homosexually laden May-6-2010 post:
http://rebathripoff.blogspot.com/2008/07/meeting-of-weasel.html
Maybe we should sue him for plagarism AND libel?!
A little levity and humor there folks!!!
But seriously, it is truly scary to us that someone would create such a perverted, disgusting and libelous diatribe and post it publicly and falsely attribute it to another person to cause embarrassment or worse to a customer he RIPPED OFF simply because we stood up to him!
Oh, and how did we find out about that phony clone blog you may ask?
VERY good question!
We were alerted by someone using the exact same "Anonymous style" as the OTHER posts we attribute to Mr. Summy.
Coincidence again? We think not!
Again, we implore you, The Public; please do your research carefully before hiring a contractor, even if they have T.V ads or a nice showroom. You do not want to deal with someone like this or have to worry about them retaliating against you later, or even possibly stalking you. (Yes, you read that right.)
And to think he was being protected by Re-Bath corporate while he was doing this repulsive smearing of us online. Really, please do yourself the favor of research!
Monday, March 7, 2011
Hmmm Something Seems Somewhat Familiar About This “Anonymous” Comment...
As you can see in the comments section of responses to our blog post titled Very Bizarre, “Anonymous” wrote:
"I would have to say your hate blog is homophobic, gay bashing and anti-female, Mr. Helpful Hal. Why do they allow you to post such thing?"
So... We’d like to respond to that “Anonymous”:
Hate blog? Since when is trying to protect the public by sharing a truthful story of a home repair nightmare a hateful action?
Anyone else find anything we wrote to be "homophobic", "gay bashing" or "anti-female"? Didn't think so!
We had to wonder how long it would take for a weasel to drag itself out of the gutter sludge and how ignorant they must be to come to that “conclusion” considering the facts that were posted in this blog.
We made no comments that could be construed as homophobic or anti-female by anyone who can read at or above a second grade level.
However, yes, we do hate what Re-Bath and Mr. Summy have done to us and our home, but that does not make this a “hate blog”.
Clearly the troll who wrote this referenced comment has either an inability to understand simple English, or just wants to be a jerk, (maybe they can’t help it? We have met such an individual...). In addition, what possible benefit to this discussion did they think could be made by posting such a red herring of a comment? Or is that the best they could do to tes the waters and see if we were still monitoring the comments to our blog? What a moron for insinuating we wrote such tripe. (That's not gay-bashing or anti-female, it's social commentary.)
Yes we monitor the blog, but until this didn't see too much that warranted us to add to it.
And to answer your lame question, "They” allow us to post these truths and opinions due to the First Amendment. Same reason as you are allowed to post the misleading comment you did. Try to enlighten yourself before exposing your lack of cerebral acuity next time.
By the way, (Mr and/or Ms "Anonymous") your comment reads as if it was written by fatbutterfly2 herself or someone else mentioned in this post… And in addition, it follows a pattern we have been tracking from earlier posts made to this blog. Hmmmmm.....interesting...
Please continue to post in the same fashion, or try to figure out what the pattern is so you can alter your style, either way, we have this tagged. Or go the hell away you LOSER!
It is very sad when a disreputable contractor who got busted for illegal practices harasses the customers he cheated for years afterward.
Just serves as a reminder to do your homework before contracting with any home improvement company or person, lest you get the same treatment we have been subjected to.
We found out too late the Re-Bath franchise we contracted with was operated by a dishonest and vindictive jerk. Apparently it is the way other Re-Bath franchises operate as well from what other people have posted within this very blog as well as all over the internet...
Research thoroughly before contracting with anyone, check for valid licenses and that all workers are legal to work. Please protect yourselves!
"I would have to say your hate blog is homophobic, gay bashing and anti-female, Mr. Helpful Hal. Why do they allow you to post such thing?"
So... We’d like to respond to that “Anonymous”:
Hate blog? Since when is trying to protect the public by sharing a truthful story of a home repair nightmare a hateful action?
Anyone else find anything we wrote to be "homophobic", "gay bashing" or "anti-female"? Didn't think so!
We had to wonder how long it would take for a weasel to drag itself out of the gutter sludge and how ignorant they must be to come to that “conclusion” considering the facts that were posted in this blog.
We made no comments that could be construed as homophobic or anti-female by anyone who can read at or above a second grade level.
However, yes, we do hate what Re-Bath and Mr. Summy have done to us and our home, but that does not make this a “hate blog”.
Clearly the troll who wrote this referenced comment has either an inability to understand simple English, or just wants to be a jerk, (maybe they can’t help it? We have met such an individual...). In addition, what possible benefit to this discussion did they think could be made by posting such a red herring of a comment? Or is that the best they could do to tes the waters and see if we were still monitoring the comments to our blog? What a moron for insinuating we wrote such tripe. (That's not gay-bashing or anti-female, it's social commentary.)
Yes we monitor the blog, but until this didn't see too much that warranted us to add to it.
And to answer your lame question, "They” allow us to post these truths and opinions due to the First Amendment. Same reason as you are allowed to post the misleading comment you did. Try to enlighten yourself before exposing your lack of cerebral acuity next time.
By the way, (Mr and/or Ms "Anonymous") your comment reads as if it was written by fatbutterfly2 herself or someone else mentioned in this post… And in addition, it follows a pattern we have been tracking from earlier posts made to this blog. Hmmmmm.....interesting...
Please continue to post in the same fashion, or try to figure out what the pattern is so you can alter your style, either way, we have this tagged. Or go the hell away you LOSER!
It is very sad when a disreputable contractor who got busted for illegal practices harasses the customers he cheated for years afterward.
Just serves as a reminder to do your homework before contracting with any home improvement company or person, lest you get the same treatment we have been subjected to.
We found out too late the Re-Bath franchise we contracted with was operated by a dishonest and vindictive jerk. Apparently it is the way other Re-Bath franchises operate as well from what other people have posted within this very blog as well as all over the internet...
Research thoroughly before contracting with anyone, check for valid licenses and that all workers are legal to work. Please protect yourselves!
Thursday, September 9, 2010
Very Bizarre...
This comment was posted to our blog on 9-6-10:
"I want to know who Fatbutterfly2 is. I saw that posting about you trying to pick up on and harass the salesman and wondered why it was posted by someone other than Helpfulhal."
It brings up something we wondered how much had been seen and originally decided to ignore publicly. But things have changed now that it has been brought up and since we found out who we believe the author is. Rather than responding to it in the underlying comments section, we thought combined with what we learned semi-recently, and the fact someone asked about it openly, warranted clearing our name on the front pages of the blog.
To be clear, it was NOT HelfulHal that posted those fatbutterfly2 blog posts.
That was a “clone” site that “Fatbutterfly2” created and posted to make it look like HelpfulHal was a disgusting homosexual hawking pervert. Not even the same web address as our blog by the way. Whoever did it created one page, then copied and (poorly) edited/corrupted a page from our blog, and inserted some nasty allegations. A very sick mindset to be sure by someone who knew way more details than we ever allowed to be shared in out blog. (Those sensitive items will not be shared by us even at this time.)
Information only known to Re-Bath employees. And we really doubt the corporate side would delve to these depths. Considering some of the other comments we received, it does not take a rocket scientist to figure this out. (And how do you know that HelpfulHal is or is not a rocket scientist...?)
Bizarre posts with intent to paint us in a negative light that immediately lead us to believe that the same manager/owner of Long Beach/Signal Hill Re-Bath was responsible. While it has subsequently been taken down, we did make a copy of it before it was removed. We are concerned this has come up as we thought it was gone, but feel it is our right to try to clear our "name".
But interestingly enough, as much as we had our opinion it was done by this pain in our ass, (since he posted a comment to our blog directing us to view it). Imagine how astounded we were to see what appeared to be the answer to who did this when we were in court (again) because of this ongoing nightmare, and saw him and his female companion. (Ironically we assumed he was gay from the first time we met him, but it is irrelevant, at least we thought it was at the time.)
We noticed on the left inside calf of Mr. Summy’s companion’s leg a tattoo of a rather chubby (fat) butterfly!
If it was not her, (and we are confident it was one or both of the two), who posted those disgusting perverted posts, why did she become so upset when this observation was made to the Judge connecting the screenname fatbutterfly2 to Mr. Summy by way of his plump female companion and her tat-2?
Circumstantial? OK, so provide us with another more logical explanation.
Occam’s Razor you know.
The simplest explanation is usually the correct one…
Just to show how low Mr. Summy stooped to harass us, not content with just unfoundedly suing us (and not losing), here is a sample of what were are sure he posted.
Note the author “fatbutterfly2”.
Also keep in mind that the original installation date for the failed Re-Bath shower was October 5, 2007.
And this crap is posted 2 ½ years later?
Talk about vindictive contractors…
Do your homework before hiring a contractor!
This is the first post made:
"Thursday, April 1, 2010”
Rebath promises but doesnt delivery
I am here to correct the record. One of Rebath salesmen gave us an estimate and when he left I found a condom on the counter of the bathroom. Everyone knows what that means even if nothing was said we had a connection. Now he will not return my calls and the installer is just a tease. He took off he shoes and later his shirt (a real Inca god) and then just left. Promises were made even if nothing was said.
Posted by fatbutterfly2 at 2:27 PM 0 comments
Just setting the record straight… fatbutterfly2 comes off as quite the pervert to us.
"I want to know who Fatbutterfly2 is. I saw that posting about you trying to pick up on and harass the salesman and wondered why it was posted by someone other than Helpfulhal."
It brings up something we wondered how much had been seen and originally decided to ignore publicly. But things have changed now that it has been brought up and since we found out who we believe the author is. Rather than responding to it in the underlying comments section, we thought combined with what we learned semi-recently, and the fact someone asked about it openly, warranted clearing our name on the front pages of the blog.
To be clear, it was NOT HelfulHal that posted those fatbutterfly2 blog posts.
That was a “clone” site that “Fatbutterfly2” created and posted to make it look like HelpfulHal was a disgusting homosexual hawking pervert. Not even the same web address as our blog by the way. Whoever did it created one page, then copied and (poorly) edited/corrupted a page from our blog, and inserted some nasty allegations. A very sick mindset to be sure by someone who knew way more details than we ever allowed to be shared in out blog. (Those sensitive items will not be shared by us even at this time.)
Information only known to Re-Bath employees. And we really doubt the corporate side would delve to these depths. Considering some of the other comments we received, it does not take a rocket scientist to figure this out. (And how do you know that HelpfulHal is or is not a rocket scientist...?)
Bizarre posts with intent to paint us in a negative light that immediately lead us to believe that the same manager/owner of Long Beach/Signal Hill Re-Bath was responsible. While it has subsequently been taken down, we did make a copy of it before it was removed. We are concerned this has come up as we thought it was gone, but feel it is our right to try to clear our "name".
But interestingly enough, as much as we had our opinion it was done by this pain in our ass, (since he posted a comment to our blog directing us to view it). Imagine how astounded we were to see what appeared to be the answer to who did this when we were in court (again) because of this ongoing nightmare, and saw him and his female companion. (Ironically we assumed he was gay from the first time we met him, but it is irrelevant, at least we thought it was at the time.)
We noticed on the left inside calf of Mr. Summy’s companion’s leg a tattoo of a rather chubby (fat) butterfly!
If it was not her, (and we are confident it was one or both of the two), who posted those disgusting perverted posts, why did she become so upset when this observation was made to the Judge connecting the screenname fatbutterfly2 to Mr. Summy by way of his plump female companion and her tat-2?
Circumstantial? OK, so provide us with another more logical explanation.
Occam’s Razor you know.
The simplest explanation is usually the correct one…
Just to show how low Mr. Summy stooped to harass us, not content with just unfoundedly suing us (and not losing), here is a sample of what were are sure he posted.
Note the author “fatbutterfly2”.
Also keep in mind that the original installation date for the failed Re-Bath shower was October 5, 2007.
And this crap is posted 2 ½ years later?
Talk about vindictive contractors…
Do your homework before hiring a contractor!
This is the first post made:
"Thursday, April 1, 2010”
Rebath promises but doesnt delivery
I am here to correct the record. One of Rebath salesmen gave us an estimate and when he left I found a condom on the counter of the bathroom. Everyone knows what that means even if nothing was said we had a connection. Now he will not return my calls and the installer is just a tease. He took off he shoes and later his shirt (a real Inca god) and then just left. Promises were made even if nothing was said.
Posted by fatbutterfly2 at 2:27 PM 0 comments
Just setting the record straight… fatbutterfly2 comes off as quite the pervert to us.
Tuesday, August 3, 2010
A comment was made to our blog about Pissed Consumer.
We thought it merited being brought to the main pages.
Although their math is wrong, it has not been up for three years yet, only a little over two years.
This is the comment:
“You have had a blog for about three years and you have gathered about 450 hits. If you look at Pissed Consumer we get 11,100 hits on just one posting for Rebath in six months. Don't you want your story told? No one is reading yours. You deserve to be heard. Consider also posting to Pissed Consumer. “
http://www.pissedconsumer.com/?option=com_search&Itemid=38&searchword=Re-bath&go=
We checked it out. It is one we did peruse earlier and found many similarities nationwide to the way we were treated by Re-Bath.
This is pertinent since the owner of the Re-Bath we first dealt with claimed we were the only ones “bad-mouthing” Re-Bath.
Pretty much conclusive proof we are not the only ones who have had problems with this company and have been sharing our experiences about those problems. And compare the similarities. Almost shocking, but then we had to live through it and know firsthand the nightmare…
Note that we have been invited to share on this site, and that we have not already shared our story on this independent site. Kind of shows the invalidity of the statement made in court by that Re-Bath owner doesn’t it?
Do your research. Check out all available information before contracting with Re-Bath or ANY contractor.
Verify licenses if possible too. Our state allows you to do this online at no charge.
Be wary of any contractor that does not have his licensing in proper order.
Double check the names to verify the person’s name on the license and the person who is doing the work.
Be wary of fast talk to explain any discrepancies.
And get everything you can in writing, and double check the wording.
Have friends also check to see if there is any ambiguity (double-talk) written into it to provide wiggle room.
Despite what you are told, get it in writing.
Some sales people lie and say one thing, yet write another and will try to convince you to “trust” them. Don’t. Not any contractor.
If they are reputable, they will put it in writing. Clearly. Suggested routes
Although their math is wrong, it has not been up for three years yet, only a little over two years.
This is the comment:
“You have had a blog for about three years and you have gathered about 450 hits. If you look at Pissed Consumer we get 11,100 hits on just one posting for Rebath in six months. Don't you want your story told? No one is reading yours. You deserve to be heard. Consider also posting to Pissed Consumer. “
http://www.pissedconsumer.com/?option=com_search&Itemid=38&searchword=Re-bath&go=
We checked it out. It is one we did peruse earlier and found many similarities nationwide to the way we were treated by Re-Bath.
This is pertinent since the owner of the Re-Bath we first dealt with claimed we were the only ones “bad-mouthing” Re-Bath.
Pretty much conclusive proof we are not the only ones who have had problems with this company and have been sharing our experiences about those problems. And compare the similarities. Almost shocking, but then we had to live through it and know firsthand the nightmare…
Note that we have been invited to share on this site, and that we have not already shared our story on this independent site. Kind of shows the invalidity of the statement made in court by that Re-Bath owner doesn’t it?
Do your research. Check out all available information before contracting with Re-Bath or ANY contractor.
Verify licenses if possible too. Our state allows you to do this online at no charge.
Be wary of any contractor that does not have his licensing in proper order.
Double check the names to verify the person’s name on the license and the person who is doing the work.
Be wary of fast talk to explain any discrepancies.
And get everything you can in writing, and double check the wording.
Have friends also check to see if there is any ambiguity (double-talk) written into it to provide wiggle room.
Despite what you are told, get it in writing.
Some sales people lie and say one thing, yet write another and will try to convince you to “trust” them. Don’t. Not any contractor.
If they are reputable, they will put it in writing. Clearly. Suggested routes
Wednesday, July 28, 2010
Addressing A Complaint of Bait & Switch
This is a photo of the actual sample of material we were shown by the salesman.
He kept saying it was a quarter inch thick. (0.25”)
Note the measurement shown on the digital calipers.
0.131”, a little more than half of a quarter inch.
Granted, we knew it was not a quarter inch, but subsequent conversations to other Re-Bath professionals also stated the wall panel material was ¼ of an inch thick.
Why was the thickness so often referred to as a quarter of an inch thick? Don’t they know/see the difference? Maybe they didn’t think anyone would check? Or know? We can’t answer that.
Since the salesman showed us “the actual material” the mistaken use of a description of a larger size does not make it a Bait & Switch issue.
But wait! Now look at this photo of the actual material that was installed, we kept a remnant to prove what we noticed, that it is not only less than a ¼ inch, but it is less than the sample thickness of 0.131 too.
It is also a softer material. Not just softer due to being thinner in our opinion, but it seems to be a different density too.
He kept saying it was a quarter inch thick. (0.25”) Note the measurement shown on the digital calipers.
0.131”, a little more than half of a quarter inch.
Granted, we knew it was not a quarter inch, but subsequent conversations to other Re-Bath professionals also stated the wall panel material was ¼ of an inch thick.
Why was the thickness so often referred to as a quarter of an inch thick? Don’t they know/see the difference? Maybe they didn’t think anyone would check? Or know? We can’t answer that.
Since the salesman showed us “the actual material” the mistaken use of a description of a larger size does not make it a Bait & Switch issue.
But wait! Now look at this photo of the actual material that was installed, we kept a remnant to prove what we noticed, that it is not only less than a ¼ inch, but it is less than the sample thickness of 0.131 too.
It is also a softer material. Not just softer due to being thinner in our opinion, but it seems to be a different density too.
To be fair, we did not measure it at the formed edge; that area is even thinner due to the stretching around the bend.
Notice the thickness? Only 0.093 inches thin. That is a difference of 0.038” from what we were shown and sold to what was installed. That is less than 71%. Well under three-fourths the thickness of what we were sold, now that meets the definition of Bait & Switch don’t you think? Let alone the difference in the density of the material.
Here’s something that is a quarter inch! But it is just the sample of accent colors…
Now maybe this is what the sales people are thinking of when they use that line about the wall panels being ¼ inch thick. It is not true, and wouldn’t you want a more knowledgeable sales person than one who can’t understand these differences? Yep, more supposition on our part, thinking out loud as it were, we don’t know why.
But we do know that what we were told/sold did not match what was installed.
Here’s the official Re-Bath sales samples and our remnant.
A lot of complaints online list Bait & Switch as one of the problems other Re-Bath customers and people just checking out Re-Bath have reported. Could this be a part of what they are referring to?
Be sure to do your research before hiring any contractor!
Wednesday, July 21, 2010
Take A Bow? No, Take The Bow Out
Here's one more "live action" shot of how poorly yet another wall was installed.
See how bowed in at the light switch it was?
See the flex?
See how it is not properly adhered to the wall?
Notice the depth difference between the two switches?
Randy from Re-Bath of Ca originally told us he would replace this incorrectly installed wall when he came out on 10-12-07 and inspected the work done. (See our post in this blog from Friday, July 25, 2008)
Not all of them, not two of them (see video of mixer valve wall…), just this one.
But instead he sued us, even after agreeing it was not acceptable workmanship to our faces.
He didn’t even serve us the court summons legally. He just mailed it via regular mail and we received it shortly before the court date. (It should be served via Certified Mail. Or by a party not involved in the action.)
Then, in court and under oath, he originally claimed the Sheriff had served us, but we had already checked with and had verification from the Sheriff department that he never hired the Sheriff department to serve us. Of course he had no proof from the Sheriff, (as we do from our countersuit) to back up that false claim.
Then he claimed his father, Lloyd Summy served us in our front yard. Lloyd Summy was the name on the contractor’s license Randy Summy used, and apparently was the previous Re-Bath franchise owner (if not the actual or co-owner) so he was not qualified to serve us. (See our post in this blog from Thursday, July 31, 2008 )
So which story was the truth Mr. Re-Bath? The correct answer is neither.
Oh yeah, did we mention we never saw, let alone spoke to Lloyd Summy, not for lack of trying. (Actually, yes we did mention that…) And, he was NEVER at or on our property, (at least when we were there, but that is another story) so that would constitute a lie would it not? (In court under oath, is that perjury?)
This shows the level this Re-Bath “owner” was willing to go to instead of just doing the ethical thing he said he would do. (He gave us his “word”.) That would have been to repair the mess his company made.
Is that the kind of service you would want from a contractor? Do your homework, do your own research, before hiring Re-Bath or any contractor.
See how bowed in at the light switch it was?
See the flex?
See how it is not properly adhered to the wall?
Notice the depth difference between the two switches?
Randy from Re-Bath of Ca originally told us he would replace this incorrectly installed wall when he came out on 10-12-07 and inspected the work done. (See our post in this blog from Friday, July 25, 2008)
Not all of them, not two of them (see video of mixer valve wall…), just this one.
But instead he sued us, even after agreeing it was not acceptable workmanship to our faces.
He didn’t even serve us the court summons legally. He just mailed it via regular mail and we received it shortly before the court date. (It should be served via Certified Mail. Or by a party not involved in the action.)
Then, in court and under oath, he originally claimed the Sheriff had served us, but we had already checked with and had verification from the Sheriff department that he never hired the Sheriff department to serve us. Of course he had no proof from the Sheriff, (as we do from our countersuit) to back up that false claim.
Then he claimed his father, Lloyd Summy served us in our front yard. Lloyd Summy was the name on the contractor’s license Randy Summy used, and apparently was the previous Re-Bath franchise owner (if not the actual or co-owner) so he was not qualified to serve us. (See our post in this blog from Thursday, July 31, 2008 )
So which story was the truth Mr. Re-Bath? The correct answer is neither.
Oh yeah, did we mention we never saw, let alone spoke to Lloyd Summy, not for lack of trying. (Actually, yes we did mention that…) And, he was NEVER at or on our property, (at least when we were there, but that is another story) so that would constitute a lie would it not? (In court under oath, is that perjury?)
This shows the level this Re-Bath “owner” was willing to go to instead of just doing the ethical thing he said he would do. (He gave us his “word”.) That would have been to repair the mess his company made.
Is that the kind of service you would want from a contractor? Do your homework, do your own research, before hiring Re-Bath or any contractor.
Tuesday, July 20, 2010
A Movie and A Picture… A Disaster Double Feature… With a Trailer…
More from the file of what we brought as evidence to the court when we were unjustly sued for not paying due to Re-Bath of Ca not finishing the job.
Here's another live action shot, this time of another improperly attached wall, (like the one where the light switch is located).
Also note, the plumbing was not even anchored to anything inside the wall. When we pulled on the mixer valve, it came out of the escutcheon without turning on.
We don't think it was to code at all... And subsequently our thoughts on that were proven to be true.
And little did we know at the time this was shot, it was already leaking and in the not too distant future our downstairs ceiling would cave from the plumbing leak of this Re-Bath mixer valve installation.
One reason for this unacceptable flexing of the wall is this:
Foam was used to “shore up”, or construct the wall at the area Re-Bath removed the tiles and wall board from to install the shower mixer valve.
Just soft foam! Seems to us like a cheap way to go. We were later told that GreenBoard was the correct material to use.
Would you want this in your bathroom?
They also neglected to properly anchor the pipe in the wall to the framing.
It leaked enough for the water to soak into the wooden floor from the other side (inside) of the wall and rot it:
And caused our kitchen ceiling below to come down from being waterlogged…
Here's another live action shot, this time of another improperly attached wall, (like the one where the light switch is located).
Also note, the plumbing was not even anchored to anything inside the wall. When we pulled on the mixer valve, it came out of the escutcheon without turning on.
We don't think it was to code at all... And subsequently our thoughts on that were proven to be true.
And little did we know at the time this was shot, it was already leaking and in the not too distant future our downstairs ceiling would cave from the plumbing leak of this Re-Bath mixer valve installation.
One reason for this unacceptable flexing of the wall is this:
Foam was used to “shore up”, or construct the wall at the area Re-Bath removed the tiles and wall board from to install the shower mixer valve.
Just soft foam! Seems to us like a cheap way to go. We were later told that GreenBoard was the correct material to use.
Would you want this in your bathroom?
They also neglected to properly anchor the pipe in the wall to the framing.
It leaked enough for the water to soak into the wooden floor from the other side (inside) of the wall and rot it:
And caused our kitchen ceiling below to come down from being waterlogged…
Monday, July 19, 2010
We Have Movies! If a picture is worth a 1000 words, what’s a movie worth?
This is the shower seat Re-Bath "switched" on us described in an earlier post.
We were sold an altogether different looking and much sturdier seat. We complained before the installation of it when we were shown this item. (At the time we were not aware of the switching products/materials tactic that other people have also pointed out in their Re-Bath complaints).
We were told this one is the only one we could get, especially if we wanted our new bathroom done... (Well, not on time, but you probably get the picture (movie?) if you have been following our story). Yeah, like that was the only hang up to getting it finished...
As you can see it is very flimsy, it broke only a short time after we started using it, and no, we are not big/fat people. When it was removed we found out they did not even properly mount it to the studs. Just press in anchors into the old tile. But they had siliconed it to the wall, like that would hold it!?
The reality of why it failed is the product was cheap and poorly designed. Plus it is not what we were sold or charged for! Is this a good representation of Bait & Switch?
We really could have used that safety grab rail they never installed when it let loose too...
We were sold an altogether different looking and much sturdier seat. We complained before the installation of it when we were shown this item. (At the time we were not aware of the switching products/materials tactic that other people have also pointed out in their Re-Bath complaints).
We were told this one is the only one we could get, especially if we wanted our new bathroom done... (Well, not on time, but you probably get the picture (movie?) if you have been following our story). Yeah, like that was the only hang up to getting it finished...
As you can see it is very flimsy, it broke only a short time after we started using it, and no, we are not big/fat people. When it was removed we found out they did not even properly mount it to the studs. Just press in anchors into the old tile. But they had siliconed it to the wall, like that would hold it!?
The reality of why it failed is the product was cheap and poorly designed. Plus it is not what we were sold or charged for! Is this a good representation of Bait & Switch?
We really could have used that safety grab rail they never installed when it let loose too...
Friday, July 16, 2010
Floor Damage Pictures
Here are a couple more shots of the bathroom floor just after they “installed” their wares. The flooring was only a few years old and in fine shape when Re-Bath came to do their work. Here is the other corner they tore up at the base of the shower pan. Not just a cosmetic issue, water getting through did some rotting of the wooden floor below (at both corners).
And before you say, that doesn't look all that bad, remember any damage requires the replacement of the entire floor, including removing the toilet. But the audacity to claim it was this way before the work was done? Before he ever saw it?
Also take a look at the scuffs and damage that they caused elsewhere. The owner who had never been to our home prior to after the attempted installation had been “finished, but with more work needed”, said the floor was already that way and said we were liars for pointing out the damage as being caused by them. Never mind he had no way of knowing what our floor was like before, and that it was not torn and scuffed up, as he saw it, before his workers came to work at our home. Now tell us, who appears to be the liar?
And before you say, that doesn't look all that bad, remember any damage requires the replacement of the entire floor, including removing the toilet. But the audacity to claim it was this way before the work was done? Before he ever saw it?
Also take a look at the scuffs and damage that they caused elsewhere. The owner who had never been to our home prior to after the attempted installation had been “finished, but with more work needed”, said the floor was already that way and said we were liars for pointing out the damage as being caused by them. Never mind he had no way of knowing what our floor was like before, and that it was not torn and scuffed up, as he saw it, before his workers came to work at our home. Now tell us, who appears to be the liar?
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